Andy Klein
Summary
Seasoned Fire Alarm & Security System Sales professional with expertise in B2B industries. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Integrated Systems Consultant
American Alarm & Communications, Inc.
12.2015 - Current
- Performed technical commercial sales in various industries such as small business, manufacturing, government, property management, and cannabis verticals.
- Designed and sold fire alarm, burglar alarm, security camera, and access control systems.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Serviced existing accounts on regular basis to maximize revenue.
- In conjunction with manufacturer representatives, prepared and demonstrated DMP, OpenEye, Brivo, FireLite, and other manufacturer features and benefits to address specific customer wants and needs.
- Contacted customers and prospects to generate new business to achieve company growth goals. Increased portfolio from $300,000 in annual installation volume to over $1,500,000 over the span of a decade.
- Tracked market and industry trends, regulations and practices through trade shows and publications.
- Through organic resources, developed a positive and recognizable reputation in the state-legal cannabis industry.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
- Set up appointments with potential and current customers to promote new products and services.
- Consistently exceeded new sales growth quotas for installation volume, recurring monthly revenue, and other key performance indicators.
- Networked at events and by phone to expand business profits and revenues.
- Prepared pricing agreements and contracts to close sales.
On-Call Firefighter
Westminster Fire Department
04.2015 - 01.2017
Environmental, Health, & Safety Coordinator
Weetabix
07.2014 - 12.2015
Education
Bachelor of Science - Emergency Management
Massachusetts Maritime Academy
Buzzards Bay, MASkills
- Proposal writing
- Security systems
- Lead prospecting
- Sales closing
- Account development
- Sales consultation
- Network development
- Account management
- Lead generation
- Social media marketing
- Exceeds sales goals
- Upselling and cross selling
Certification
Firefighter I/II
Affiliations
- Nashoba Valley Chamber of Commerce
Timeline
Integrated Systems Consultant
American Alarm & Communications, Inc.
12.2015 - Current
On-Call Firefighter
Westminster Fire Department
04.2015 - 01.2017
Environmental, Health, & Safety Coordinator
Weetabix
07.2014 - 12.2015
Bachelor of Science - Emergency Management
Massachusetts Maritime Academy
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