Andy Mendoza
Renton
Summary
Dynamic hospitality professional with a proven track record at Climate Pledge Arena, excelling in multitasking and attention to detail. Enhanced guest experiences through exceptional service and efficient event execution. Skilled in maintaining cleanliness and fostering team collaboration, contributing to increased client satisfaction and repeat business.
Overview
2027
2027
years of professional experience
Work History
V.I.P Suite Attendant
Climate Pledge Arena
Seattle
09.2021 - Current
- Maintained cleanliness and organization of suite areas to enhance guest experience.
- Assisted patrons with food and beverage orders, ensuring prompt service.
- Collaborated with team members to set up suites for events, adhering to venue specifications.
- Monitored inventory levels and restocked supplies as needed for seamless operations.
Lead Banquet Housemen/banquet Server
Chihuly Garden and Glass
Seattle, WA
05.2014 - Current
- Delivered exceptional service to guests during high-profile events, ensuring a memorable experience.
- Coordinated with kitchen staff to facilitate timely food service and maintain presentation standards.
- Managed table setups and breakdowns, adhering to venue specifications and safety protocols.
- Trained new servers on best practices for service efficiency and customer engagement techniques.
- Streamlined workflow processes to enhance event execution and minimize guest wait times.
- Collaborated with event planners to customize dining experiences based on client preferences and needs.
Banquet Bartender/ On-call Banquet Captain
The Golf Club at Newcastle
Newcastle,Wa
2007 - Current
- Prepared and served beverages for large-scale events, ensuring timely delivery and quality standards.
- Managed bar inventory, restocking supplies to maintain operational efficiency during peak service times.
- Trained new bartenders on drink preparation techniques and customer service protocols, fostering team collaboration.
- Developed signature cocktails that enhanced event themes, contributing to overall guest experience satisfaction.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
Education
High School Diploma - Business
Bellevue College
Bellevue, WASkills
- Strong multitasking
- Efficient task prioritization
- Flexibility
- Maintaining cleanliness
- Attention to detail
Timeline
V.I.P Suite Attendant
Climate Pledge Arena
09.2021 - Current
Lead Banquet Housemen/banquet Server
Chihuly Garden and Glass
05.2014 - Current
Banquet Bartender/ On-call Banquet Captain
The Golf Club at Newcastle
2007 - Current
High School Diploma - Business
Bellevue College