Andy Mollerud
Tampa,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
General Manager
Hernando Oaks Golf Club
10.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Increased sales property wide by twenty percent in my first year.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Was involved with the turn over of the course from the bank to private ownership.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Increased profits by thirty two percent in the first year.
Head Golf Professional
Renaissance Vinoy Golf Club
06.2017 - 06.2021
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Maintained and retained a membership that was 550 members strong.
- Maintain constant vigilance of the financials including labor, expenses, revenue and budgeting.
- Partnered across departments to run smooth, professional events and activities.
Head Golf Professional
Omni Hotels & Resorts
05.2013 - 05.2017
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Optimized yield management through restructuring of IBS fee scheduler.
- Maintain the Forecast Model to implement necessary actions to maintain budget line items associated with the golf operation.
- Devised and executed consistent service standards for all Golf Operations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Oversaw the renovations of all 36 greens, approaches and green side bunkers.
Education
High School Diploma -
Ferris State University
Big Rapids, MISkills
- Event Management
- Departmental Operations Management
- Project Planning
- Staff Motivation
- Financial Document Control
- Supervision and Training
- Change Implementation
- Team Leadership
- Exceptional Interpersonal Communication
- Performance Improvement
Timeline
General Manager
Hernando Oaks Golf Club
10.2021 - Current
Head Golf Professional
Renaissance Vinoy Golf Club
06.2017 - 06.2021
Head Golf Professional
Omni Hotels & Resorts
05.2013 - 05.2017
High School Diploma -
Ferris State University