Andy Ngo
Bulverde
Summary
Results-driven Quality Assurance Specialist with over 8 years of logistics and operations experience in the U.S. Navy. Demonstrated leadership skills as a former Non-Commissioned Officer (NCO), successfully managing teams of 25 Sailors in high-pressure environments. Proven expertise in quality assurance, regulatory compliance, and risk mitigation, consistently achieving 100% compliance and maintaining a flawless safety record while supporting critical DoD and NATO missions. Committed to operational excellence and continuous process improvement. Brings an active Secret Clearance to ensure the highest level of security and confidentiality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Naval Munitions Command Atlantic Detachment
02.2021 - 10.2024
- Led a logistics team of 25 in transporting and handling hazardous materials, supporting DoD and NATO missions across 5+ locations, resulting in a 20% increase in operational efficiency and safer material handling procedures.
- Managed the secure transport of high-value hazardous materials, achieving 98% on-time delivery to operational sites. Which improved mission readiness and reduced downtime due to supply delays.
- Ensured 100% compliance in inventory management of hazardous materials, with accurate tracking and reporting protocols. Eliminating regulatory violations and reducing inventory discrepancies by 35%.
- Collaborated with NATO and DoD supply chain teams, enhancing logistics synchronization and reducing material handling delays by 30%, leading to faster mission deployments and improved coordination across units.
- Conducted comprehensive risk assessments for logistics operations, implementing strategies that reduced disruptions by 40%, minimizing operational bottlenecks and increasing overall supply chain resilience.
Team Lead Manager
Helicopter Strike Squadron 71
08.2016 - 02.2021
- Managed a team of 10 in compliance with regulatory standards, achieving 100% inventory accuracy for $362 million in assets while upholding a flawless safety record, which reduced asset loss and ensured full regulatory compliance.
- Directed logistics operations for military equipment, implementing process improvements that enhanced equipment readiness, reduced downtime, and increased operational efficiency by 25%.
- Oversaw loading and unloading processes for high-value items exceeding $100 million, maintaining zero incidents and ensuring risk mitigation in high-pressure settings, leading to uninterrupted mission support and reduced operational hazards.
- Streamlined supply chain processes, reducing delays by 20% and supporting critical DoD and NATO missions effectively, which enhanced response times and reduced logistical bottlenecks.
Education
Information Technology
Aci Tech Academy
San Antonio, TX04-2025
High School Diploma -
Claudia Lady Bird Johnson
San Antonio, TX06-2015
Skills
- LOGISTICS & SUPPLY CHAIN MANAGEMENT
- QUALITY ASSURANCE & CONTROL
- REGULATORY COMPLIANCE & SAFETY STANDARDS (OSHA, DOD, ETC)
- RISK ASSESSMENT & MITIGATION
- OPERATIONS MANAGEMENT
- PROJECT & TEAM LEADERSHIP
- INVENTORY & ASSET MANAGEMENT
- STAFF TRAINING & DEVELOPMENT
- DATA ANALYSIS & REPORTING
Accomplishments
- Achieved 100% inventory accuracy for $3.1 billion in hazardous materials.
- Lead a team of 24 personnel in the safe inspection, transportation, and stowage of 2,766-line items. Played a key role in 2024 safety inspections, managing 34 stowage magazines and contributing to the unit's overall "Satisfactory" score and perfect inventory accuracy.
- Supported Fifth and Sixth Fleet operations, ensuring safe handling and transfer of high value assets without incidents. Improved team readiness through safety drills and briefings, leading to zero safety incidents over a three-year period.
- Recognized for exceptional professionalism, perseverance, and loyalty to duty, maintaining the highest standards of the U.S. Naval Service
Certification
- ITIL 4 Foundation
- Quality Assurance Inspector
- Safety Manager/Supervisor
Clearance
Active Secret Clearance
Recognized for exceptional professionalism, perseverance, and loyalty to duty, maintaining the highe
Navy and Marine Corps Achievement medal (NAM) is awarded to enlisted personnel and officer for professional achievement or superior performance beyond normal expectations. It recognizes exceptional professionalism, dedication, and contributions to mission success.
Timeline
Quality Assurance Specialist
Naval Munitions Command Atlantic Detachment
02.2021 - 10.2024
Team Lead Manager
Helicopter Strike Squadron 71
08.2016 - 02.2021
Information Technology
Aci Tech Academy
High School Diploma -
Claudia Lady Bird Johnson
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