Andy Nigro

Led UI |UX department, establishing design standards and processes to ensure high-quality, functional designs.

• Expert in Agile, RPID, and WaterFall methodologies
• Extensive knowledge of Figma and Azure DevOps

Collaborative Team Player

• Positive, respectful interactions and deep product knowledge, enabling strong cross departmental collaboration with Software Engineering, reducing development time by 300%

Expertise in Software & Product Management

• In-depth knowledge of national Head Start (early childhood intervention) policies, contributing to the company's subscriber growth from 400 to 1,800.
• Expertise in Head Start agency product use, delivering critical, rapid support with minimal lead time and maintaining essential, proprietary software insights.

Strategic Leadership & Results

• Pioneered partnership with WestEd, creating an assessment product that increased revenue by 90%
• Key player in high-stakes sales, successfully securing contracts with major Head Start agencies, including Miami-Dade and Los Angeles County
• Introduced alternative deployment in response to customer demand, boosting sales and eliminating need for browser-based software
• Fostered long-term client relationships and led popular sessions at annual ChildPlus conference

Dedicated Team Leader

• Known for transparency, ethical leadership, and lasting connections with clients and team members
• Advocated for advancement in early childhood data management at industry trade shows and in Washington D.C
• Proud team advocate and, yes, the first on the dance floor

• Managed all aspects of technical support department, client base of 70 customers with approximately 10,000 users
• Led technical support operations, improving customer satisfaction by 30% through process optimization and team training
• Supervised, evaluated, and developed department staff