Summary
Overview
Work History
Education
Skills
Cover Letter
Certification
Languages
Timeline
Generic

ANDY PREVIL

Miami,FL

Summary

Dedicated and detail-oriented professional with strong problem-solving abilities and a commitment to delivering exceptional service. Eager to leverage skills in a dynamic work environment to contribute to team success and enhance customer satisfaction. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Hospital Security Guard

Cleveland Clinic
03.2023 - Current
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Issued access cards to authorized personnel to monitor access points.
  • Register Hospital Guest upon arrival

Overnight Security Officer

Firstservice Residential
01.2022 - 03.2023
  • Checked and verified photo identification prior to granting facility access.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.


  • Patrol property on foot to deter intruders and address any improper conduct or suspicious behavior
  • Inspect access points and locks regularly
  • Monitor surveillance equipment, and write detailed incident reports
  • Communicate with the building owner and law enforcement as needed

Highlight:

• Praised for using effective de-escalation methods to diffuse conflict situations quickly

Customer Service/ Cashier

Aldi
01.2021 - 01.2022
  • Answered incoming calls regarding operations/CRM
  • Directed Calls
  • Kept direct contact with drivers and dispatchers for shipments
  • Assisted customers in store
  • Assisted in the efficient operation of the warehouse by receiving, sorting, and organizing inventory for distribution
  • Operated small forklifts and other warehouse equipment safely and effectively to move large items as required
  • Conducted regular inventory counts to ensure accurate stock levels and minimize discrepancies
  • Maintained a clean and organized work environment, adhering to safety protocols and company policies

Sales Associate / Pharmacy Technician

Walgreens
01.2019 - 01.2021
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction in a fast-paced retail environment
  • Assisted in training new staff members on company policies, procedures, and customer service best practices
  • Processed transactions accurately and efficiently using point-of-sale systems, maintaining a balanced cash drawer daily
  • Collaborated with team members to meet sales targets and improve overall customer experience
  • Assisted pharmacists in preparing and dispensing prescription medications, ensuring accuracy and compliance with pharmacy regulations
  • Provided exceptional customer service by addressing patient inquiries, processing prescription orders, and managing over-the-counter sales
  • Maintained accurate patient records and medication inventory, conducting regular stock checks to minimize shortages and expired products
  • Operated pharmacy software systems for prescription processing and insurance billing, ensuring timely and accurate claims submission
  • Educated patients on medication usage, potential side effects, and health management, fostering a supportive and informative environment

Education

High School Diploma -

Miami Lakes Technical School
MIAMI LAKES
06.2019

Berry University - Pre-Med

Berry University

Skills

  • Excellent customer service and communication skills
  • First aid administration
  • Proficient in Microsoft Office Suite
  • Alarm response
  • Proficient in point-of-sale systems
  • CCTV surveillance
  • Public safety
  • Strong organizational abilities
  • De-escalation techniques
  • Strong multitasking abilities
  • Ability to work effectively in a team
  • Ability to work independently
  • Medication Knowledge
  • Visitor screening
  • CPR certified

Cover Letter

I am a dedicated and hardworking professional eager to contribute my skills and experience to your team. With a strong commitment to excellence and a passion for delivering outstanding results, I am excited about the opportunity to grow and advance my career with your organization. I look forward to the possibility of bringing my strong work ethic, adaptability, and positive attitude to help achieve your company's goals. Thanks in advance. Sincerely, Mr. Previl

Certification

Registered Pharmacy Technician - State of Florida(2019)

Class D Security License - State Of Florida

BLS CPR

Languages

CREOLE
Full Professional
English
Full Professional

Timeline

Hospital Security Guard

Cleveland Clinic
03.2023 - Current

Overnight Security Officer

Firstservice Residential
01.2022 - 03.2023

Customer Service/ Cashier

Aldi
01.2021 - 01.2022

Sales Associate / Pharmacy Technician

Walgreens
01.2019 - 01.2021

High School Diploma -

Miami Lakes Technical School

Berry University - Pre-Med

Berry University
ANDY PREVIL