Seasoned professional in the automotive industry, I've excelled in roles from Self Employed Mechanic to Shop Manager at Traffic Jams, where I boosted sales through optimal inventory management and employee efficiency. Known for exceptional customer service and organizational skills,My expertise includes comprehensive mechanical repairs and strategic team leadership.
Diagnose and repair vehicles
Aftermarket part installs including lighting and wiring
Hired and trained new employees.
Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Maintained relationships with sales reps.
Maintained a clean, Safe and inviting environment for both customers and employees
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Delegated tasks effectively, empowering team members to take ownership of responsibilities.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Provided excellent customer service by assisting customers with locating specific parts