Andy Rodriguez

Team Trainer

• Implemented new training techniques based on industry best practices.
• Adapted teaching methods according to the needs of individual learners or groups.
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• Explained goals and expectations required of trainees.

Fulfillment Expert.

• Selected and gathered items based on customer orders for delivery.
• Managed time efficiently to complete multiple shopping tasks promptly.
• Maintained cleanliness and organization of shopping areas during shifts.

General Merchandiser.

• Stocked shelves with products according to established visual standards.
• Organized inventory to ensure easy access and efficient replenishment.
• Trained new employees on stocking procedures and safety protocols.

Guest Services Advocate.

• Resolved customer complaints using active listening and problem-solving skills.
• Collaborated with team members to enhance service delivery standards.
• Selected customer orders for accurate fulfillment during peak shopping hours.

Offsite (Warehouse).

• Loaded and unloaded trucks efficiently and safely.
• Organized inventory for easy access and tracking.
• Documented inventory movements using warehouse management systems.
• Used pallet jacks to move items to and from warehouse locations.

• Provided excellent customer service throughout the sales cycle.
• Processed customer transactions efficiently at a busy retail environment.
• Maintained cleanliness and order in sales floor and storage areas.
• Collaborated with team members to improve customer service experience.