Sara Schoolman
Glen Burnie,MD
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
14
14
years of professional experience
Work History
Team Member
Ann’s Dari Crème
BALTIMORE, MD
03.2018 - 03.2023
- Greeted guests and served food and frozen treats at counter
- Prepared sundaes, cones, and shakes following shop recipes
- Cleaned counters, equipment, and dining areas to maintain store standards
- Supported teammates during rush periods and closing tasks
- Followed food safety and sanitation practices in dairy shop
- Resolved guest concerns with friendly service and clear communication
- Maintained a clean and organized work area throughout shift.
- Committed orders to memory only- No pen & paper
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Ensured cleanliness around equipment to support safety and operational efficiency.
- Coordinated with team members to improve workflow and service delivery.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Operated cash register and handled customer payments
- Opened and closed store.
- Stocked shelves and organized merchandise.
- Prepared store each day for business.
- Handled incoming phone calls to provide customer support.
- Guided new hires through store procedures to foster effective onboarding.
Team Member
Wings To Go
Glen Burnie, MD
05.2009 - 01.2019
- Opened and closed store, as well as held keys to the building
- Answer phones
- Cook
- Maintain a clean work environment
- Handled cash and credit card payments
- Prepped, cleaned and stocked daily
- Handled store money and made deposits to the safe
- Wrote checks to suppliers
- Took daily/nightly inventory
- Supported teammates during rush periods and closing tasks
- Resolved guest concerns with friendly service and clear communication
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
Education
Glen Burnie High School
Glen Burnie, MDSkills
- Cash register operation
- Cash handling
- Food preparation
- Inventory control
- Customer service
- Store opening
- Store closing
- Team training
- Staff education and training
- Clear communication
- Team collaboration
- Conflict resolution
- Attention to detail
- Time management
- Problem-solving
- Task prioritization
- Flexible schedule
- Relationship building
- Positive attitude
- Eagerness to learn
- Leadership qualities
- Equipment operation
Timeline
Team Member
Ann’s Dari Crème
03.2018 - 03.2023
Team Member
Wings To Go
05.2009 - 01.2019
Glen Burnie High School