Andy Sainsbury
Hamburg,NJ
Summary
Dynamic and results-oriented professional with extensive experience in skiing and skiing equipment maintenance and team leadership, notably at Ski Barn Corporation. Demonstrated expertise in ski tuning and a strong work ethic, enhancing team performance and customer satisfaction. Skilled in fostering positive relationships and implementing efficient workflows, significantly contributing to operational excellence and revenue growth. Excellent working with children, coaching, and leading, to encourage a positive experience and drive outstanding results.
Overview
9
9
years of professional experience
Work History
Head Ski Technician
Ski Barn Corporation
01.2016 - Current
- Supported store sales efforts by cross-promoting retail products while assisting customers with rentals, increasing overall revenue streams.
- Collaborated effectively with fellow technicians to streamline workflows and optimize productivity within shop environment.
- Enhanced customer satisfaction by providing professional ski equipment fitting and adjustments.
- Championed a customer-centric culture within the rental shop, fostering team commitment to delivering exceptional service at every touch point.
- Managed reservations for rental equipment, streamlining the pick-up process for customers during peak seasons.
- Improved team performance by conducting training sessions on proper equipment handling and maintenance techniques.
- Provided expert recommendations on proper ski care and storage practices, enhancing customer satisfaction and prolonging gear lifespan.
- Exceeded customer expectations through personalized services such as pre-booking consultations on ideal equipment based on their needs and abilities.
- Maximized equipment performance by routinely calibrating testing tools and machinery used for ski tuning and repair tasks.
- Promoted positive customer relations through prompt service, addressing concerns, and providing knowledgeable advice on ski gear usage.
- Minimized equipment downtime with proactive maintenance checks, ensuring maximum availability of rental inventory for customers.
- Assisted customers with selecting appropriate ski gear for their skill level and preferences, resulting in a safer experience on the slopes.
- Ensured safe skiing conditions by regularly inspecting and tuning skis and snowboards to meet industry standards.
- Built and established positive relationships with patrons, team members and supervisors.
Assistant Softball Coach
Vernon Vikings Softball Club
05.2023 - 10.2024
- Conducted thorough evaluations of player performances during games, identifying areas for improvement and devising actionable plans for growth.
- Implemented video analysis tools during practices, enhancing player understanding of techniques and game situations.
- Cultivated supportive environment for student-athletes to grow and develop their skills, ultimately resulting in increased player retention rates.
- Collaborated with coaching staff to design comprehensive practice schedules that prioritized skill development and teamwork.
- Boosted team morale through motivational speeches before games, fostering a cohesive unit that worked together toward shared goals.
- Effectively communicated with parents, addressing concerns and providing updates on their child''s progress as an athlete.
- Helped players develop skills such as discipline and observation to further enhance team success.
- Assisted head coach in strategizing game plans, resulting in improved team performance and winning records.
- Improved physical conditioning of players through targeted strength training routines designed specifically for softball athletes.
- Facilitated constructive feedback sessions after games, allowing players to learn from mistakes and improve future performances.
- Provided effective physical training and conditioning to meet player position requirements and team needs.
- Coached players on successful batting, pitching and catching techniques.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Alpine Ski Coach, Leader Volunteer
Dan Egan
03.2018 - 03.2022
- Led off-season conditioning sessions, helping athletes maintain peak physical fitness throughout the year.
- Collaborated with other coaches to develop innovative coaching methods, contributing to overall program excellence.
- Ensured skier safety by conducting thorough equipment checks, monitoring snow conditions, and enforcing proper skiing techniques.
- Promoted a strong sense of sportsmanship among athletes, emphasizing the importance of respect for competitors, officials, and teammates alike.
- Enhanced athlete performance by developing individualized training programs tailored to their specific needs and goals.
- Assisted athletes in obtaining equipment from ski manufacturer representatives.
- Maximized practice time efficiency through careful planning of drills and exercises tailored to each athlete''s skill level.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
Swim Instructor/Coaching Staff Member
YMCA of Greater Monmouth County
07.2015 - 06.2019
- Adapted teaching techniques to different learning styles.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Developed and implemented lesson plans based on individual student needs.
- Implemented proper safety protocols and emergency response plans.
- Mentored and trained new swim instructors on best practices.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Improved swimmer confidence by providing personalized instruction and feedback.
- Promoted fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Developed strong relationships with students and families through open communication channels, fostering loyalty to our program over time.
Education
Business Administration
Gordon College
Wenham, MA05-2000
Skills
- Ski equipment maintenance
- Binding adjustments
- Edge sharpening
- Ski tuning expertise
- Wax application techniques
- Strong work ethic
- Problem-solving abilities
Expert skier
I am an expert skier, coach, and leader. I have traveled all over the world to ski various terrain and gain experience. I continue to take clinics and lessons to keep my skills sharp. I have volunteered and helped with the Mountain Creek Race Team both on and off the hill. I am considered the Team Subject Matter Expert when it comes to ski equipment and am looked at as one of the more experienced skiers in the organization. I relate to the kids and have the ability to translate my skiing skills into teaching and coaching techniques that they understand.
Timeline
Assistant Softball Coach
Vernon Vikings Softball Club
05.2023 - 10.2024
Alpine Ski Coach, Leader Volunteer
Dan Egan
03.2018 - 03.2022
Head Ski Technician
Ski Barn Corporation
01.2016 - Current
Swim Instructor/Coaching Staff Member
YMCA of Greater Monmouth County
07.2015 - 06.2019
Business Administration
Gordon College
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