Andy Saldana
Queens,NY
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
3
3
years of professional experience
Work History
Doorman/Hallman
Brown Harris Stevens Companies/Halstead Management
Manhattan, NY
04.2024 - Current
- Maintained welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Closing Team Leader
Target
College Point, NY
09.2023 - 03.2024
- Completed all necessary closing paperwork with 100% accuracy, ensuring smooth transition for next shift and reducing errors in inventory tracking by 20%
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Implemented a comprehensive closing procedure that reduced store closing time by 30 minutes, allowing for earlier staff departures and improving work-life balance
Service and Engagement Team Leader
Target
College Point, NY
08.2021 - 09.2023
- Conducted daily audits of cash registers and financial records to ensure accurate accounting of previous day's sales, resulting in a 100% reconciliation rate between store revenue and recorded sales
- Created and implemented a scheduling system that efficiently accommodated the availability of over 50 team members, resulting in a 20% reduction in scheduling conflicts
- Maintained inventory of supplies, as well as issuing supplies to employees, ordered supplies as needed
Education
High School Diploma -
Civic Leadership Academy
Queens, NY06.2018
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Staff Training
- Sales Support
- POS Software knowledge
- Documentation And Reporting
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Doorman/Hallman
Brown Harris Stevens Companies/Halstead Management
04.2024 - Current
Closing Team Leader
Target
09.2023 - 03.2024
Service and Engagement Team Leader
Target
08.2021 - 09.2023
High School Diploma -
Civic Leadership Academy