Andy Serrano
Rialto,CA
Summary
Driven professional with proven customer service and problem-solving skills honed at Amazon and PacSun-Pacific Sunwear. Demonstrates exceptional multitasking and critical thinking abilities, alongside proficiency in forklift operation. Excelled in fast-paced environments, ensuring accuracy and efficiency in customer transactions and support.
Overview
6
6
years of professional experience
Work History
POC (point of Contact)
Amazon
2018.06 - 2024.08
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier,
PacSun-Pacific Sunwear
2022.03 - 2023.07
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associate Of Arts And Sciences - Health Sciences
San Bernardino Valley College
San Bernardino, CA05.2023
Skills
- Friendly, Positive
- Forklift Certified
- Cherry Picker
- Stand Up Reach
- Customer Service
- Problem-Solving
- Multitasking
- Critical Thinking
- Computer Skills
- Verbal Communication
- Multitasking Abilities
Languages
Spanish
Full Professional
Timeline
Cashier,
PacSun-Pacific Sunwear
2022.03 - 2023.07
POC (point of Contact)
Amazon
2018.06 - 2024.08
Associate Of Arts And Sciences - Health Sciences
San Bernardino Valley College