Andy Urzua
Brookfield,IL
Summary
Detail-oriented professional with a strong background in parts coordination, warehouse leadership, and team supervision. Skilled in inventory control, communication, and fast-paced problem solving. Known for supporting technicians, improving workflow, and delivering dependable customer service.
Overview
9
9
years of professional experience
Work History
Supervisor
Ryder
Romeoville, Illinois
05.2026 - Current
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed strategies to improve team performance and productivity.
- Assigned repair tasks and guided technicians through priority work orders.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Checked trucks for needed repairs, defects, and dispatch readiness.
Parts Coordinator
Ryder
Melrose Park, Illinois
09.2023 - 05.2026
- Processed parts orders to fulfill customer and operational demands promptly.
- Maintained accurate inventory levels, ensuring essential parts were readily available for operations.
- Issued parts to technicians for daily vehicle service work orders.
- Collaborated with team members to streamline order fulfillment and improve turnaround times.
- Verified incoming parts against invoices, packing slips, and repair requests.
- Assisted maintenance staff with parts lookup and sourcing, providing timely order status updates.
Warehouse Team Lead
LGSTX
Naperville, Illinois
05.2020 - 08.2022
- Led warehouse team through receiving, storage, picking, and shipping workflows at LGSTX.
- Assigned daily tasks and directed labor to adapt to changing warehouse priorities.
- Resolved workflow issues collaboratively with supervisors, drivers, and warehouse staff to maintain operational flow.
- Assisted team members in expediting task completion to meet tight deadlines.
- Coordinated communication between management personnel, suppliers, customers, drivers.
Kitchen Supervisor
SOFITEL
Chicago, Illinois
04.2018 - 03.2020
- Supervised kitchen team, enhancing operational efficiency and ensuring high-quality food preparation
- Coordinated kitchen staff schedules and daily workstation assignments
- Encouraged collaboration among kitchen staff, fostering improved communication and streamlined workflow
- Monitored inventory levels, maintaining adequate stock for seamless daily operations
- Communicated service needs with chefs, servers, and banquet teams
Education
College of DuPage
Glen Ellyn, ILSkills
- Parts coordination
- DOT compliance
- Team supervision
- Leadership development
- Fast-paced adaptability
- Problem solving
- Effective communication
- Customer service
Timeline
Supervisor
Ryder
05.2026 - Current
Parts Coordinator
Ryder
09.2023 - 05.2026
Warehouse Team Lead
LGSTX
05.2020 - 08.2022
Kitchen Supervisor
SOFITEL
04.2018 - 03.2020
College of DuPage