Andy Vargas
Washington,DC
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced in managing seating, reservations, and events. Skilled at creating a welcoming atmosphere when attending to guests. Team player quick to assist FOH Manager with table bussing during busy times. As well as extensive hosting experience spanning two years, complemented by three years of rigorous hospitality coursework during high school.
Overview
2
2
years of professional experience
Work History
Host / Foodrunner
Areh Tu
04.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Cultivated warm relationships with regular customers.
- Took initial drink orders and relayed information to wait or bar staff.
Education
High School Diploma -
Bell Multicultural High School
3105 16th St NW Washington DC 2001006.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Telephone reception
- Reservations
- Table Assignment Coordination
Languages
Spanish
Limited Working
Timeline
Host / Foodrunner
Areh Tu
04.2022 - Current
High School Diploma -
Bell Multicultural High School