Andy White
St. Cloud,FL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
24
24
years of professional experience
Work History
Store Manager
Ross Dress For Less
01.2020 - Current
- Store Manager - January 2020 to present ·
- Over 90 associates - 7 key carriers ·
- Hired to run 20 million dollar store.
- 2020 was moved to Davenport, FL to run 12.5 million dollar store ended 25 million in 2021.
- Moved back to original store dropped to 16 million in 2022 and ended 24 million in 2023 ·
- Shrink results improved from 1.43 in 2019 and improved all stores to 0.92 end results.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Dicks Sporting Goods
05.2014 - 01.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Area Manager/ Store Manager
Fallas/ National Stores
09.2013 - 05.2014
- Hired as Area Manager for Central Florida, Cover as Store Manager in Kissimmee, FL
- Until more locations open, will be promoted to District Manager once more locations open in Tampa and Jacksonville
- Store opened October 2013/ Kissimmee Store Projected at $5 million for first year
- Shrink results 1.01% in 2014
Store Manager
Ross Dress for Less
06.2006 - 09.2013
- Hired as Fast Track Asst
- Store Manager, a year later promoted to Store Manager of a $5.5 million dollar store
- 1 Store in District for 2008, promoted to a $10.5 million dollar store which has now grown to a $20 million dollar store
- Shrink results 2.3% to 1.23% in 2010
- Following year 1.23% to a 0.70%
- Year after 0.70% to 0.54%, and final year 0.54% to a 0.49% in 2013.
Store Manager/DMIT
Lady Foot Locker
05.2002 - 06.2006
- Hired as a Assistant
- Manager and promoted to Store Manager of a $400,000
- Store grew to a $800,000 dollar store in 1 year
- Promoted to a $1.6 million dollar store in Boca Raton, FL
- Store grew to a $2.2 million dollar store a year later
- Shrink Results 4.5% to 2.0% in 1 year.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Asst. Manager
Timberland
02.2001 - 05.2002
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Inventory Manager
Gap Outlet
01.2000 - 02.2001
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
Education
Bachelor of Science - Graphic Design
The Art Institute of Fort Lauderdale Inc
Fort Lauderdale, FL01.2001
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Outstanding communication skills
- Inventory Management
- Store Merchandising
- Leadership Development
Accomplishments
- Top Store in Region 2021
- Inventory Improvement 2020 - 2023
- Top 5 Golf Store in Company 2018
- Most improved Store in District 2014
- Top Store in District 2008
Timeline
Store Manager
Ross Dress For Less
01.2020 - Current
Store Manager
Dicks Sporting Goods
05.2014 - 01.2020
Area Manager/ Store Manager
Fallas/ National Stores
09.2013 - 05.2014
Store Manager
Ross Dress for Less
06.2006 - 09.2013
Store Manager/DMIT
Lady Foot Locker
05.2002 - 06.2006
Asst. Manager
Timberland
02.2001 - 05.2002
Inventory Manager
Gap Outlet
01.2000 - 02.2001
Bachelor of Science - Graphic Design
The Art Institute of Fort Lauderdale Inc