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Experience in Customer Service. I am reliable, adaptable, exceptionally organized, resourceful and familiar with various software and computer programs. I am able to represent a company with a professional appearance and manner. I am seeking a long-term permanent position. Available for overtime.
♦ Talent for identifying customer needs and presenting appropriate company product and service offerings.
♦ Demonstrate ability to gain customer trust and provide exceptional follow-up, leading to increase in repeat and referral business.
♦ Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.
♦ Expertise in resolving escalated customer service issues.
♦ Secured numerous company achievement awards for delivery of exceptional customer service.
♦ Proficient with Microsoft Office System’s (including Microsoft Word, Microsoft Excel, , and Microsoft Outlook®).

Motivated and hardworking Quantity Surveying graduate from Birmingham City University, equipped with a strong academic foundation in cost control, bill of quantities preparation, and construction law. Proficient in Microsoft Office applications including Excel, Word, and Publisher, with excellent mathematical and analytical skills.
Brings hands-on experience in customer service, including cash handling, dispute resolution, and maintaining customer satisfaction in fast-paced environments. Recognised as a quick learner who adapts easily, communicates effectively, and demonstrates creativity in solving problems. Passionate about applying cost management and contract administration knowledge to real-world construction projects, with a focus on accuracy, efficiency, and stakeholder value.

Dynamic customer service professional with extensive experience at Qatar Airways and a proven track record in relationship management and event coordination. Proficient in CRM systems and Microsoft Office, I excel in delivering exceptional support and creating memorable experiences. Passionate about enhancing customer satisfaction and fostering cultural awareness in diverse environments.

Seeking a stimulating job where I can apply the knowledge and skills acquired during my studies, internships.
In my previous jobs I have acquired professional skills with a robust background in management, marketing, and sales in many fields such as administration, insurance and finance. Proven ability to drive business growth through strategic marketing initiatives, effective sales techniques, and strong leadership. Expertise in financial planning and insurance products, with a track record of exceeding targets and enhancing customer satisfaction."

ANDY YU

Overview

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Customer Service Agent

Certified Flight Instructor

Owner, Founder

Certified Flight Instructor

EBanking Specialist

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Bachelor of Science - International Business

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Customer Service Agent

Certified Flight Instructor

Certified Flight Instructor

Owner, Founder

EBanking Specialist

Bachelor of Science - International Business

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