Andy Zamora
Edinburg,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Medical Office Specialist
Doctors Hospital At Renaissance
09.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
Zumba Instructor
Crunch Fitness Edinburg
09.2019 - Current
- Provided ongoing feedback to participants on their form, technique, and progress towards personal fitness goals.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Enhanced overall workout experience by incorporating diverse music selections and dance styles.
- Promoted a positive, inclusive environment that encouraged participants of all skill levels to join classes.
Tech-Catering
South Texas Health System McAllen
10.2019 - 09.2023
- September 2020 and January 2022 recipient of the Employee of the Month award.
- Order and receive inventory needed for everyday use: paper goods, food, soft drinks, electronic equipment, etc.
- Responsible for correcting any hours missed for payroll every Friday.
- Caterer for the doctor's lounge, providing a variety of entrees during breakfast and lunch hours.
Education
Associate of Applied Science - Business Management
Southern Careers Institute Inc
Austin, TX10.2022
No Degree - Certification of Business Administration
Southern Careers Institute Pharr, TX
Pharr, TX 03.2022
Skills
- Heartsaver CPR AED
- Schedule Management
- Patient Database Maintenance
- Computer Proficiency
- Positive Attitude
- Customer Service
- Team Leadership
- Payment collection and processing
- Organization and Time Management
- Healthcare regulations
- CPR Certified
Timeline
Medical Office Specialist
Doctors Hospital At Renaissance
09.2023 - Current
Tech-Catering
South Texas Health System McAllen
10.2019 - 09.2023
Zumba Instructor
Crunch Fitness Edinburg
09.2019 - Current
Associate of Applied Science - Business Management
Southern Careers Institute Inc
No Degree - Certification of Business Administration
Southern Careers Institute Pharr, TX