Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Independent Sales and Marketing Representative
VIDA DIVINA
11.2018 - Current
Increased sales revenue by developing and implementing effective marketing strategies.
Established strong client relationships through excellent communication and customer service skills.
Expanded market reach by increasing the number of Independent Sales Representatives in my team.
Increased brand awareness by creating engaging content for social media platforms.
Collaborated with cross-functional teams to develop new sales strategies that resulted on increased sales.
Real Estate Agent
REALTY WORLD ELITE GROUP
07.2019 - 05.2022
Coordinated appointments to show buyers prospective homes.
Developed strong relationships with mortgage brokers, title personnel and other professionals to streamline the home buying/selling process for my clients.
Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Successfully assisted my clients throughout their entire home buying/selling process.
Successfully negotiated favorable contract terms for my clients, resulting in higher satisfaction rates and repeat business.
Real Estate Agent
REALTY WORLD UPTOWN
05.2014 - 07.2019
Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Advised clients on market conditions and property value for informed decision-making.
Communicated with clients to understand property needs and preferences.
Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Loan Officer
COBALT MORTGAGE COMPANY
03.2012 - 05.2014
Assisted customers in understanding loan terms and conditions.
Conducted thorough credit analysis to maximize rate of approval and minimize risk exposure for the company.
Collaborated with processors and underwriters to expedite loan approvals and close deals in a timely manner.
Developed and maintained relationships with customers, lenders and other third parties
Processed loan applications and monitored progress from start to finish.
Education
Bachelor of Science Degree with Concentration in Finance - Finance
STATE UNIVERSITY OF NEW YORK AT OLD WESBURY.
Old Westbury, NY
Skills
Ability to communicate effectively and efficiently via phone, email and person to person
Ability to manage multiple and/or complex situations or responsibilities
Ability to work with others efficiently and professionally in a team environment
Excellent Entrepreneurial, sales and negotiating skills
Bilingual: English and Spanish
Social Media Marketing
Brand Promotion
Languages
Spanish
Full Professional
Timeline
Real Estate Agent
REALTY WORLD ELITE GROUP
07.2019 - 05.2022
Independent Sales and Marketing Representative
VIDA DIVINA
11.2018 - Current
Real Estate Agent
REALTY WORLD UPTOWN
05.2014 - 07.2019
Loan Officer
COBALT MORTGAGE COMPANY
03.2012 - 05.2014
Bachelor of Science Degree with Concentration in Finance - Finance
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