Andy Berta
Seattle,WA
Summary
Results-driven Operations Manager with 9+ years optimizing processes, reducing costs, and driving efficiency. Expert in strategic planning, budget management, and supply chain optimization. Proven success in change management aligned with company goals. Skilled in team development, ready to contribute extensive experience to enhance operational excellence.
Overview
10
10
years of professional experience
Work History
Senior Business Analyst
Smartsheet
01.2022 - Current
- Implemented process optimization initiatives, resulting in increased operational efficiency by 30%.
- Successfully reduced operational expenses by 25%, generating annual savings of $200,000.
- Led a supply chain restructuring project, reducing delivery times by 20% and improving on-time delivery performance by 15%.
- Introduced a digital inventory management system, reducing errors by 35% and improving inventory turnover by 25%.
- Implemented performance metrics, resulting in a 40% improvement in team productivity over 6 quarters.
Senior Business Analyst
mHelpdesk
01.2018 - 01.2022
- Conducted a comprehensive analysis of operational processes, leading to a 20% reduction in production costs.
- Implemented a real-time reporting system, resulting in a 15% increase in on-time project delivery.
- Collaborated with cross-functional teams to revamp the onboarding process, reducing training time by 25%.
Senior Business Analyst
FierceMarkets
03.2014 - 11.2017
- Coordinated day-to-day operations, ensuring seamless workflow and optimizing resource utilization.
- Implemented process improvements, resulting in a 15% reduction in turnaround time for customer inquiries.
- Collaborated with the procurement team to streamline supply chain processes, reducing lead times by 20%.
Education
Bachelor of Arts - Political Science
Eastern Washington University
Cheney, WA06.2012
Skills
- SAP
- Process Optimization
- Data Analysis
- Supply Chain Management
- Team Leadership
- Change Management
- KPI Development
- Project Management
- Continuous Improvement
- Inventory Management
- Process Documentation
- Communication Skills
- Conflict Resolution
- Project Management
- Time Management
- Decision-Making
- Critical Thinking
- Customer Relationship Management (CRM)
- Regulatory Compliance
- Technology Integration
Timeline
Senior Business Analyst
Smartsheet
01.2022 - Current
Senior Business Analyst
mHelpdesk
01.2018 - 01.2022
Senior Business Analyst
FierceMarkets
03.2014 - 11.2017
Bachelor of Arts - Political Science
Eastern Washington University