Workday
Aneasa Kessler
RIVERSIDE,CA
Summary
Responsible HR Manager with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
8
8
years of professional experience
Work History
Human Resource Manager
Toys R’ Us/ Babies R’ Us
01.2010 - 01.2016
- Managed between 50-150 employees
- Developed a hiring strategy to ensure staffing levels are maintained and to minimize hourly turnover
- Responsible for executing payroll using ADP
- Set up and maintain all new hire paperwork and team member files
- Lead training and development of all team members to ensure compliance to the company’s service/product knowledge and selling skills standards
- Submitted Worker’s Compensation and General Liability claims
- Ensure Tax Credit compliance is 100% for all hires as well has adhering to all state and federal regulatory employment requirements inclusive of I-9 compliance, work permits, and company minor regulations
- To ensure proper training is effective I tracked all submitted surveys via excel to pinpoint where the employees stand as far as greeting and assisting, in stocks, product knowledge, maintaining a clean and bright environment, and checkout speed
- Excellent decision leadership/ decision making, and follow up skills
- Ability to identify potential employee relation issues and took the appropriate steps towards a resolution
Accounts Receivable
FHI
01.2017 - 01.2018
- Accurately input a high volume of data pertaining to vendor account information etc
- Accurately coded and signed receiving paperwork
- Collected payments vendors
- Managed employee start time, lunches, breaks, and end of day summary
Customer Service Representative
GAR Laboratories
01.2016 - 01.2017
- Received purchase orders and monitored approved formulas
- Entered new client information and updated them onto an Excel spreadsheet
- Provided our clients with updated information regarding their orders
- Completed weekly status reports
- Status reports included a detailed list of components needed and estimated dates for manufacturing and filling
- Responsible for delivering fast and accurate information to all clients
- Liaison between the warehouse, labs, and quality control department
- Completed and notified clients on how and where to pick up their orders (piece counts, pallet counts, weight of product, and any balances due)
- Monitored sales to make sure they are shipped and invoiced once completed
- Resolved customer complaints as well as notifying clients of their outstanding invoices
Store Manager
EyeKandy Boutique
01.2012 - 05.2013
- Increased store sales with a comp of 40% within one month
- Managed 2-5 employees
- Used Quickbooks to execute sales and track valuable customers
- Responsible for schedules making, hiring, and inventory
Education
Degree - in Progress
Riverside City College
High school or equivalent - undefined
Cerritos High School
01.2007
Skills
- Payroll administration
- Human resources support
- Human resources administration
- Recruitment / human resources
- Talent acquisition strategies
- Onboarding and orientation
- Team building and leadership
- Payroll processing
- Employee retention strategies
- Diversity and inclusion
- Labor relations
Crafting
Owner and creator of Cozy Home Aromas, a small business dedicated to crafting high-quality wax melts, room sprays, and other home fragrance products. I combine creativity and attention to detail to design items that bring warmth and comfort to any space while managing all aspects of the business, including product development, marketing, and customer engagement.
Software
ADP
Excel
PowerPoint
MicrosoftWord
Timeline
Accounts Receivable
FHI
01.2017 - 01.2018
Customer Service Representative
GAR Laboratories
01.2016 - 01.2017
Store Manager
EyeKandy Boutique
01.2012 - 05.2013
Human Resource Manager
Toys R’ Us/ Babies R’ Us
01.2010 - 01.2016
High school or equivalent - undefined
Cerritos High School
Degree - in Progress
Riverside City College
Similar Profiles
GAGANDEEP SINGH DHANJALGAGANDEEP SINGH DHANJAL
Front End Cashier at Toys "R" Us & Babies "R" UsFront End Cashier at Toys "R" Us & Babies "R" Us
Suvneet GrewalSuvneet Grewal
Customer Service Supervisor at Toys "R" Us & Babies "R" UsCustomer Service Supervisor at Toys "R" Us & Babies "R" Us
Zinhle NtuliZinhle Ntuli
Ecommerce Merchant at Toys R Us And Babies R UsEcommerce Merchant at Toys R Us And Babies R Us