ANECIA BOWMAN
New Orleans,LA
Summary
Dedicated Human Services professional with a Bachelor of Arts in Psychology and extensive experience supporting adults with intellectual and developmental disabilities. Expertise in case management, service planning, compliance documentation, and interdisciplinary collaboration. Managed a diverse caseload of 30 individuals across residential settings, ensuring quality care and regulatory adherence.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Child Care Provider
Self Employed
New Orleans, USA
09.2021 - Current
- Supervised daily activities for children, ensuring a safe environment.
- Coordinated schedules, addressed behavioral concerns, resolved conflicts, and facilitated daily care activities to support children's well-being.
- Developed engaging lesson plans to promote learning and creativity.
- Applied behavior management techniques to foster positive interactions among children.
- Supported children's development of social, communication, and problem-solving skills through targeted activities.
- Led educational outings to enhance children's learning experiences.
- Built and maintained positive relationships with families through consistent communication and trust.
- Communicated regularly with parents about children's progress and behavior.
Qualified Developmental Disabilities Professional (QDDP)
Volunteers of America Southeast Louisiana
New Orleans, USA
04.2025 - 05.2026
- Managed a caseload of approximately 30 adults with intellectual and developmental disabilities across multiple assisted living and group home settings.
- Completed annual and quarterly assessments, service plans, progress reviews, and required documentation to maintain compliance.
- Supervised 3 Home Managers in daily residential operations, ensuring adherence to care standards and effective staff oversight.
- Coordinated services with families, medical providers, and interdisciplinary teams to enhance support for individuals with disabilities.
- Supervised and supported 3 Home Managers in daily residential operations and staff oversight.
- Monitored health, safety, and quality-of-life outcomes, promoting person-centered services to improve resident satisfaction.
Store Associate
HomeGoods
Harvey, USA
07.2023 - 03.2025
- Delivered exceptional customer service and resolved customer concerns in a fast-paced retail environment.
- Supported inventory management and merchandising while training new associates to ensure effective store operations.
- Ensured compliance with company policies and safety procedures to maintain a safe shopping environment.
Crew Member
AMC Westbank Palace 16
Harvey, USA
10.2018 - 11.2019
- Delivered customer service by resolving guest concerns and ensuring smooth daily operations.
- Facilitated onboarding and training of new team members while upholding safety standards.
Education
Bachelor of Arts - Psychology
Southeastern Louisiana University
Hammond , LA 08.2019 - 12.2024
Skills
- Case Management
- Individual Service Planning
- Developmental Disabilities Services
- Client Advocacy
- Documentation & Compliance
- Staff Supervision
- Crisis Intervention
- Behavioral Support
- Admissions Coordination
- Quarterly & Annual Reviews
- Team Leadership
- Microsoft Office
- Behavior management
- Developmental assessments
- Family communication
- Team supervision
- Conflict resolution
- Problem solving
- Training implementation
- Compliance monitoring
Certification
- Collaborative Institutional Training Initiative (CITI)
- CPR Certification
- Customer Service Certification
- Certified Medication Attendant
Timeline
Qualified Developmental Disabilities Professional (QDDP)
Volunteers of America Southeast Louisiana
04.2025 - 05.2026
Store Associate
HomeGoods
07.2023 - 03.2025
Child Care Provider
Self Employed
09.2021 - Current
Bachelor of Arts - Psychology
Southeastern Louisiana University
08.2019 - 12.2024
Crew Member
AMC Westbank Palace 16
10.2018 - 11.2019