Aneesa King
Dynamic BDC
Dickinson,ND
7
years of professional experience
Resourceful customer service professional with over 5 years of experience in fast-paced environments. Delivered high-quality support through effective communication and problem-solving. Managed customer interactions and transactions in both remote chat and food service settings, demonstrating strong multitasking abilities and teamwork.
Work History
Customer Service Representative
4 Years 5 Months- Assisted customers through live chat for multiple dealerships.
- Answered Questions and Helped Schedule Appointments
- Updated Customer Information and Documented Conversations
- Followed Dealership Guidelines and chat templates
- Worked with dealership teams to ensure customers received timely assistance
- Managed Multiple chats while meeting performance goals
Food Service Worker
10 Months- Prepared bakery and food service items following company recipes and ensuring quality standards
- Followed food safety, sanitation, and safe handling procedures
- Operated kitchen equipment including ovens, mixers, slicers, and other food preparation tools
- Maintain a clean and organized workstation while preparing customer orders efficiently
- Provided friendly customer service and worked closely with team members to meet daily production goals
- Used ordering systems and transaction devices to process customer requests.
Cashier/Sales Associate
6 Months- Processed customer transactions and managed cash register operations to ensure efficient service
- Maintained cash drawer accuracy and balanced receipts at the end of shifts
- Provided excellent customer service while assisting customers with orders and product selections
- Recommended products and promoted suggestive selling to increase sales
- Maintained Product quality standards and kept display stocked and organized
Education
High School Diploma
Skills
Chat Support
Communication skills
Transaction Processing
Customer Engagement
Time Management
Live chat support
Multitasking
Team Collaboration
Live Chat Management
Communicating Skills
Timeline
Customer Service Representative
Dynamic BDC
03.2022 - CurrentRead More
Food Service Worker
Buc-ee's
05.2020 - 03.2021Read More
Cashier/Sales Associate
Great American Cookies
11.2019 - 05.2020Read More
Clear Springs High School
High School Diploma
Read More