Aneeta Hill
Sarasota
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
29
29
years of professional experience
1989
1989
years of post-secondary education
Work History
Bartender
American Legion Post 312 llinois
Sarasota
10.2022 - 11.2023
- Prepared and mixed beverages according to customer orders.
- Maintained cleanliness of bar area and equipment.
- Assisted customers with drink selections and recommendations.
- Handled cash transactions and processed payments efficiently.
- Stocked bar supplies and organized inventory as needed.
- Followed health and safety guidelines while serving drinks.
- Engaged with customers to create a welcoming atmosphere.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Balanced daily registers and generated sales reports for management.
Cashier, maintenance, stocking
Walmart
Sarasota
10.2016 - 03.2022
- Collaborated with team members to manage inventory and stock shelves regularly.
- Handled customer complaints professionally and resolved issues promptly.
- Trained new cashiers on systems and procedures to enhance team performance.
- Ensured cleanliness and organization of checkout area for optimal customer experience.
- Conducted regular cash audits to identify discrepancies and maintain accountability.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
Cashier, stocking
Dollar Tree
Sarasota
05.2014 - 07.2017
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided information on promotions.
Cashier, prep cook, bartender
Barnaby's family inn
Tallahassee
10.1994 - 10.2006
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at end of shifts.
- Provided friendly customer service and addressed inquiries promptly.
Education
Booker High
Sarasota , FlSkills
- Beverage preparation
- Inventory management
- Customer service
- Cash handling
Timeline
Bartender
American Legion Post 312 llinois
10.2022 - 11.2023
Cashier, maintenance, stocking
Walmart
10.2016 - 03.2022
Cashier, stocking
Dollar Tree
05.2014 - 07.2017
Cashier, prep cook, bartender
Barnaby's family inn
10.1994 - 10.2006
Booker High