Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANEETHA VIJAY

Los Gatos,CA

Summary

Performance-driven customer centric product leader with over 25+ years of experience passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

25
25
years of professional experience

Work History

VP of Product, Payments

Bill.com
02.2019 - Current
  • Responsible for delivering ~30 to 40% of the company's revenue. Dramatically increased the number of revenue driving payments initiatives by launching multiple 0 to 1 initiatives. To quote a few, Instant transfer, AP Pay by Card, AR card acceptance, BILL Balance, BaaS, Invoice financing, etc.
  • Leading a team of 50+ PMs and Designers cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and celebrating achievement.
  • As the Business owner for International payments (IP), lead a large cross-functional team to scale & grow the adoption of IP and exceeded the financial targets
  • Actively involved in the assessments of companies for potential acquisitions

Executive Council Member

Collaborative Gain
05.2022 - Current

Network with other like-minded B2B product leaders to stay appraised on product management best practices across various industries

Advisory Board Member

NACHA
10.2019 - Current

Raise awareness around challenges faced by B2B companies like BILL and suggest ideas on how NACHA can help. Part of the "Current B2B fraud perspectives and assessment" panel, shared key insights on fraud trends and how the various advisory members can come together to fight the common enemy

Director of Product

Upwork
10.2016 - 12.2018
  • Commerce platform processes over $1B in payments annually in 180+ countries. Responsible for the vision, strategy & execution by working closely with cross-functional partners. Hired & lead a team of product managers and coached the PMs & designers to achieve the business outcome.
  • Product lead for the new credit card processor integration which helped to reduce the card declines by 26% plus cost savings. Seamless migration of $1B payment volume from old processor. Launched freelancer disbursements in 30+ countries which increased the adoption by 40% reducing the net cost of payments by 19%.
  • Launched instant bank verification via Plaid which grew the ACH volume by 68% with a savings of over $3M in processing cost.
  • Launched the identity verification platform such a way that many departments can leverage the platform - location verification, ATO, Compliance, non-delivery fraud, etc.
  • Launched the first toolkit to scale on-demand talent program at large organizations which was unveiled at the Work Without Limits executive summit in Aug'18. This initiative was built from the ground-up and was launched in 3 months

Head of Platform

Bill.com
04.2014 - 09.2016
  • Lead the Payment, Risk, Compliance, Sync, API & App Center responsible for the platform vision and strategy
  • Built innovative solutions to address the payment engine scalability issues and brought the SLA on track
  • Accounting system sync is one of the unique value-prop but noisiest due to customer complaints. Within few months, turned around the platform and reduced the contact rate by 35%
  • API platform lead responsible for performance, scalability and addressing the feature requests to satisfy the mobile and bank partner needs
  • Proficient with NACHA Compliance, addressed some of the critical compliance gaps for the organization.

Head of Europe, Bank Platform

PayPal
02.2007 - 04.2014
  • Managed a team of product managers and launched major initiatives like UK Faster Payments, SEPA, Direct Debit Expansion, Withdrawals via ACH, Wires including multi currency wires globally
  • Responsible for maintaining the global bank infrastructure to support the optimal processing of the current volume plus addressing the scalability, availability, latency requirements for the next 5 to 10 years
  • Proficient in building compelling business cases raising the organizational awareness related to the critical business need, identifying the optimal solution and clearly articulating the solution/design
  • Actively involved in the Customer Experience Improvements to increase the Add Bank rate, Confirmation rate & overall customer acquisition for better funding mix
  • Worked closely with some of the major partners, to quote a few, DBAG, Wells, JPMC, Citi, Experian, BoA, Barclays, VocaLink, Chaps, Faster Payments, Star Finanz, Cetelem, etc.

Engineering Lead

Covansys Inc
11.1999 - 02.2007
  • Managed multiple projects concurrently, effectively prioritizing tasks to achieve successful outcomes within budget constraints.
  • Mentored junior engineers, fostering professional growth and improving overall team performance.
  • Drove innovation by researching emerging technologies, incorporating cutting-edge advancements into product designs.

Education

Master of Computer Applications -

University of Madras

Bachelor of Science -

University of Madras

Product Management Certification -

Haas School of Business & Pragmatic Marketing

Emerging Leadership Program -

PayPal

Accredited ACH Professional -

NACHA

Zenith Leadership Program - BILL

Collaborative Gain - Executive Member

Skills

  • Mission and Vision
  • Employee Motivation and Performance
  • Leadership and People Development
  • Results Orientation
  • Revenue Generation
  • Financial Acumen
  • Organizational Development
  • Cross-Functional Collaboration
  • People and Culture
  • Relationship and Team Building

Timeline

Executive Council Member

Collaborative Gain
05.2022 - Current

Advisory Board Member

NACHA
10.2019 - Current

VP of Product, Payments

Bill.com
02.2019 - Current

Director of Product

Upwork
10.2016 - 12.2018

Head of Platform

Bill.com
04.2014 - 09.2016

Head of Europe, Bank Platform

PayPal
02.2007 - 04.2014

Engineering Lead

Covansys Inc
11.1999 - 02.2007

Master of Computer Applications -

University of Madras

Bachelor of Science -

University of Madras

Product Management Certification -

Haas School of Business & Pragmatic Marketing

Emerging Leadership Program -

PayPal

Accredited ACH Professional -

NACHA

Zenith Leadership Program - BILL

Collaborative Gain - Executive Member
ANEETHA VIJAY