Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANEISHA BLOOMFIELD

Charlotte

Summary

Built long-lasting client relationships. Detail-oriented representative specializing in billing and account disputes. Expert problem-solver. Committed to customer satisfaction. Implemented new procedures.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Cosmo Store Services
Cheraw
11.2024 - 05.2025
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Greeted customers and provided friendly customer service.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Customer Service Representative

Blue Cross and Blue Shield
Cheraw
09.2023 - 11.2024
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Answered customer inquiries via phone, email, and chat.
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries and provided accurate information regarding products and services.

Nurse Aide

Rehabilitation Center of Cheraw
Cheraw
06.2022 - 06.2023
  • Collaborated with the healthcare team.
  • Trained 3 new nursing aides.
  • Supported activities of daily living.
  • Implemented proper PPE.
  • Improvement in meal satisfaction surveys.
  • Disinfected patient rooms twice per shift.
  • Maximized patient comfort during transport.
  • Increased compliance rates.
  • Administered and monitored patients.
  • Improved efficiency in patient processing.
  • Improved care outcomes.
  • Assisted with paperwork.
  • Kept family members updated with truthful communication.
  • Built trust with patients.
  • Reduced anxiety levels related to personal care tasks.
  • Reduced patient stress.

Education

High School -

Cheraw High School
Cheraw, SC
01.2014

Skills

  • Continuous Process Improvement
  • Troubleshooting and Technical Support
  • Interpersonal Skills
  • Live chat support
  • Time management
  • Call handling efficiency
  • Customer feedback

Timeline

Customer Service Cashier

Cosmo Store Services
11.2024 - 05.2025

Customer Service Representative

Blue Cross and Blue Shield
09.2023 - 11.2024

Nurse Aide

Rehabilitation Center of Cheraw
06.2022 - 06.2023

High School -

Cheraw High School

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