Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
6
6
years of professional experience
Work History
Medical Assistant/ Office Manager
Daystar skin and cancer center
Kissimmee, Florida
02.2024 - Current
Evaluated patients' medical histories to ensure accuracy of information for physician consultations.
Coordinated with other departments within the hospital setting to facilitate a smooth workflow throughout the facility.
Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
Prepared the exam room prior to patient visits by sterilizing instruments and stocking supplies.
Processed prescription requests from physicians and pharmacies while adhering to state regulations.
Managed inventory of office supplies and medical equipment; ordered new items as needed.
Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
Reviewed laboratory results with physicians prior to informing the patient of findings.
Ordered lab tests for patients and collected specimens for analysis when necessary.
Instructed patients on proper skincare techniques and provided education regarding skin diseases.
Administered local anesthetic prior to skin biopsies according to established protocols.
Assisted Mohs surgeon with pre-operative preparations including positioning of patient, draping, and instrument setup.
Medical Assistant
Physician Partners of America
Winter Haven, FL
03.2021 - Current
Greeted patients immediately upon arrival, providing excellent customer service
Scanned and documented new patient information in electronic health records for registration purposes
Delivered administrative support to physician practices aiding in quality healthcare services
Triaged patients and performed vital checks for patient flow facilitation
Provided patient education and after visit care instructions to foster care continuum
Obtained patient medical histories for inclusion in records
Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines
Maintained established quality control standards, driving continuous improvement efforts
Documented medical data in patient charts, facilitating accurate records
Screened incoming phone calls, taking messages or forwarding to appropriate staff
Maintained correspondence files to facilitate office operations
Evaluated daily schedules accommodating patient flow and minimizing missed appointments
Scheduled patients for exams and screenings
Answered telephones and directed calls to appropriate staff
Stocked supplies and instruments for examination rooms
Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances
Conducted pre-authorizations and referrals to meet third-party insurer requirements
Triaged patients and performed vital checks for patient flow facilitation
Used basic knowledge of medical terminology in daily office tasks
Typed reports and correspondence, fostering internal and external communication
Medical Assistant
Bond Clinic
Winter Haven, FL
10.2020 - 03.2021
Roomed patients, recorded vital signs (blood pressure, pulse, temperature, oxygen saturation), and documented chief complaints
Assisted providers with exams and minor procedures, ensuring patient comfort and proper instrument setup
Administered injections, immunizations, and medications as directed by physician
Performed EKGs, phlebotomy, and specimen collection for lab testing
Maintained accurate patient records using electronic health record (EHR) systems
Scheduled appointments, verified insurance, and handled patient check-in/check-out
Provided patient education on medications, treatment plans, and follow-up care
Maintained clean and organized exam rooms, following infection control and OSHA guidelines
Managed phone calls, prescription refills, and communication between patients and providers
Education
Certification - Medical Assisting
SOUTHERN TECHNICAL COLLEGE
Auburndale, FL
08.2020
Skills
Conflict resolution
Vitals
Customer communications
Scheduling
Staff Oversigh
Fluent in [spanish]
CPR
Multi-tasking abilities
Xtract laser certification
C arm handler
Personal Information
Title: Medical Assistant
References
Tricia Usner, Manager, Physician Partners Of America, (813) 892-3848,
Certified Medical Assistant /Assistant Office Manager/ Lead Medical Assistant / Receptionist at Advanced Cardiology Practice (St. Joseph's Regional Medical Center)Certified Medical Assistant /Assistant Office Manager/ Lead Medical Assistant / Receptionist at Advanced Cardiology Practice (St. Joseph's Regional Medical Center)