Aneisha Powell
Sanford,ME
Summary
Organized and dedicated Health-Care Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Background and experience in scheduling appointments, and processing referrals Strong knowledge of medical terminology and HIPAA regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Healthcare Associate
Planned Parenthood NNE
06.2012 - Current
- Set the tone for the patient’s experience by greeting them when they arrive at the health facility
- Assist patients with financial screening, understanding our fee schedule information, and determining eligibility for state-funded insurance plans and/or other programs
- Check-in and outpatients, ensuring all charges are correct and insurance is invoiced, or charges processed as needed
- Handling phone calls on behalf of physicians, other medical practitioners, and the Site Manager; clear documentation in the patient chart or in the appropriate section
- Familiarity with and demonstrated adherence to established front desk procedures and policies
- Being familiar with Practice Management and Electronic Health Record software products.
Executive Secretary and External Seminar Liaison
UTech Marketing Seminar
10.2022 - 04.2023
- Handled scheduling for the executive's calendar and prepared meeting agendas and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed them to appropriate personnel.
- Worked with management team to initiate new projects and assist in various processes.
- Assisted in preparation of financial reports, budgeting and forecasting for executive body.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executive team and boost team productivity.
Telemarketing Sales Representative
Rampart Marketing
04.2022 - 06.2022
- Initiating sales with potential customers over the phone
- Asking questions to engage customers and keep the conversation going
- Keeping up to date on all products and informing customers of new products
- Answering customers' questions on the products
- Meeting sales quotas.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Administrative Assistant Intern
Gardens Learning Center
06.2019 - 08.2019
- Maintaining a safe space by monitoring children's health, emotional and behavioral issues
- Answer and direct phone calls
- Organize and schedule appointments and meetings
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Monitored office supplies and ordered low-stock items to prevent unexpected shortages.
- Maintained tidy and professional office space to give positive first impression to visitors.
Education
Bachelor of Science - Business Administration
UNIVERSITY OF TECHNOLOGY
Kingston05.2024
B.S - Marketing, Productions and Operations
Skills
- Insurance Claims Processing
- Medication Administration
- Computer Literacy
- Customer Service
- Mail Management
- Meeting Minutes
- Time Management
- Medical Terminology
- Scheduling and Patient Callbacks
- EMR Systems
Certification
- Google Digital Garage- Fundamentals of Digital Marketing
- Hootsuite Academy- Social Marketing Certification
- Hootsuite Platform Certification
- Google Analytics Individual Qualification
- Google Display and Video 360 Certification
Timeline
Executive Secretary and External Seminar Liaison
UTech Marketing Seminar
10.2022 - 04.2023
Telemarketing Sales Representative
Rampart Marketing
04.2022 - 06.2022
Administrative Assistant Intern
Gardens Learning Center
06.2019 - 08.2019
Administrative Healthcare Associate
Planned Parenthood NNE
06.2012 - Current
Bachelor of Science - Business Administration
UNIVERSITY OF TECHNOLOGY