Anel Cabrera Dominguez
Portland,OR
Summary
Dedicated care advocate highly effective at getting patients connected with valuable resources. Technologically savvy and successful managing large caseloads. 6 years of success career experience in large clinical environments.
Overview
7
7
years of professional experience
Work History
Specialty Scheduling Coordinator
Providence Women’s Clinic
Portland, OR
12.2018 - Current
- Answered phone calls and messages for 33-providers medical facility, scheduling appointments and handling patient inquiries.
- Scheduling procedures and c-sections
- Coordinated special projects and managed schedules.
- Preceptor-Mentored new hires, resulting in stronger staff development and productivity
- Monitored newly hires SSC
- Assessed trainees needs to develop effective training plans.
- Financial coordinator back up-Guided patient through financial aid processes, by completing necessary forms and updating account records.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Referral Coordinator-Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Trained SSC staff on referral and intake process.
- PIC( person in charge)- During any time off for supervisor assist in duties including daily huddles, providing staff updates, being available for sick calls communication from staff. Making staff decisions to ensure coverage in all areas of clinic for our particular roles
Patient Access Specialist
Metropolitan Pediatrics
Beaverton, OR
12.2016 - 12.2018
- Utilized knowledge of electronic medical record (EPIC) systems and medical terminology to perform diverse data entry tasks.
- Collected and validated patient demographics and insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Scheduled patient appointments in respective doctors' calendars
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Medication Technician
Brookdale
Oswego Springs, Portland, OR
06.2015 - 12.2016
- Administer prescribed medication
- Review patients progress/ effect of medication
- Daily count of narcotic medication
- Record and restock medication
Education
High School Diploma -
Centennial High School
2013
Portland Community College - Some College
Skills
- Bilingual-Spanish
- Office Management
- Microsoft office
- Multi-phone line
- Customer service
- Strong focus
- Insurance verification
- Medical insurance knowledge
- Multitasking
- Staff Training
- Interpersonal Relationships
- Referral
- Financial assistance
Timeline
Specialty Scheduling Coordinator
Providence Women’s Clinic
12.2018 - Current
Patient Access Specialist
Metropolitan Pediatrics
12.2016 - 12.2018
Medication Technician
Brookdale
06.2015 - 12.2016
High School Diploma -
Centennial High School
Portland Community College - Some College
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