Summary
Overview
Work History
Education
Skills
References
Timeline
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Anel Kovac

Kansas City,Missouri

Summary

Motivated college graduate with a degree in Political Science and five years of experience in the hospitality industry as a server. Proven ability to deliver exceptional customer service while managing high-volume environments, driving sales through upselling, and building strong client relationships. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Skilled in training staff and managing service efficiency, leveraging strong organizational and analytical skills to drive exceptional experiences.

Overview

6
6
years of professional experience

Work History

Server Assistant at Gordon Ramsey Steak House

Harrah's Caesars Entertainment
North Kansas City, MO
09.2021 - Current
  • Communicated guest requests effectively to enhance service quality.
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
  • Effectively multitasked within fast-paced environment.

Server/Bartender

Chicken N Pickle
North Kansas City, MO
06.2020 - Current
  • Provide excellent customer service in a fast-paced dining environment.
  • Assisted in training new servers on company standards and procedures.
  • Managed table assignments and ensured timely service for all guests.

Education

Bachelor's degree - Political Science

University of Missouri-Kansas City
Kansas City, MO
12.2025

Associates Degree - Arts

Maple Woods Community College
Kansas City, MO
12.2023

Skills

  • Bilingual (Bosnian)
  • Restaurant experience
  • Organizational skills
  • Communication skills
  • Social media analysis
  • Analytical thinking
  • Microsoft Office
  • Serving
  • Customer service
  • Attention to detail
  • Public speaking
  • Effective communication

References

References available upon request.

Timeline

Server Assistant at Gordon Ramsey Steak House

Harrah's Caesars Entertainment
09.2021 - Current

Server/Bartender

Chicken N Pickle
06.2020 - Current

Bachelor's degree - Political Science

University of Missouri-Kansas City

Associates Degree - Arts

Maple Woods Community College
Anel Kovac