Summary
Overview
Work History
Education
Skills
References
Accomplishments
Languages
Timeline
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JUSTIN DONAYRE

Dallas,TX

Summary

Dynamic hospitality professional with extensive dining service expertise at Omni Hotels & Resorts. Proven ability to enhance customer satisfaction through effective pressure management and swift decision-making. Bilingual communicator skilled in multitasking and team collaboration, consistently delivering exceptional service in fast-paced environments. Committed to creating memorable dining experiences for every guest.

Overview

8
8
years of professional experience

Work History

Server at Bob's Steak and Chophouse

Omni Dallas Hotel
Dallas, TX
03.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Bartender

Omni Hotels & Resort
Frisco
05.2020 - 03.2024
  • Demonstrated in-depth knowledge of bar menu and drink recipes to customers.
  • Developed efficient order-taking system, enhancing drink preparation and service speed.
  • Resolved customer complaints promptly, significantly boosting satisfaction levels.

Restaurant Server

Omni Hotel & Resorts
Frisco
08.2017 - 05.2020
  • Acquired extensive knowledge of menu items and ingredients for accurate customer recommendations.
  • Maintained high customer satisfaction through friendly and efficient service.
  • Adapted swiftly to changes in restaurant environment to enhance service quality.

Education

Bachelor of Arts - Economics

Southern Methodist University
Dallas, TX
05-2026

Associates - In Business

Collin College
Frisco
05.2025

Skills

  • Pressure management
  • Team collaboration
  • Multitasking
  • Leadership skills
  • Dining service expertise
  • Decision-making
  • Time management
  • Bilingual communication

References

  • Marcus Strietzel, 214-632-3879, Food and Beverage Director at Omni Hotel & Resorts, Mstrietzel717@gmail.com
  • Gary Martin, 619-757-5657, Director of Restaurants at Omni Hotel & Resorts, gary.martin@omnihotels.com
  • Steve Miller, 214-213-2562, Assistant Manager at Omni Hotel & Resorts, steve.miller@omnihotels.com
  • Logan Caviness, 214-735-7833, General Manager at Bob's Steak and Chophouse at Omni Dallas, logan.caviness@bobs-steakandchop.com

Accomplishments

  • Due to my experience and skills I was called upon to work the Academy of Country Music Awards for the past 3 years.
  • Promoted to Lead bartender after a Year of bartending

Languages

English

Spanish

Timeline

Server at Bob's Steak and Chophouse

Omni Dallas Hotel
03.2024 - Current

Bartender

Omni Hotels & Resort
05.2020 - 03.2024

Restaurant Server

Omni Hotel & Resorts
08.2017 - 05.2020

Bachelor of Arts - Economics

Southern Methodist University

Associates - In Business

Collin College