Motivated and results-driven Food Service Leader recognized for leadership skills and bilingual communication. Proven ability to enhance operational efficiency and drive sales growth with a successfully trained diverse team while maintaining high standards of food safety and quality control. Ready to apply expertise to elevate operational effectiveness and customer satisfaction.
Work History
Food Service Team Leader
3 Years 4 Months
Target | 04.2023 - Current
Supervised and Trained 15-20 team members on food handling procedures, enhancing efficiency, consistency in operations, and comping +8% monthly making the company 1.5M+ in sales.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Implemented training programs for new hires, fostering a collaborative environment and improving team performance.
Coordinated inventory management, optimizing stock levels and reducing waste through effective ordering processes.
Created new recipes, outlined steps, and trained staff on correct preparation.
Set and oversaw weekly and special event menu plans.
Ensured quality control of menu items, maintaining high standards of food presentation and taste.
Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Addressed and resolved customer service issues to establish trust and increase satisfaction up to 100%
Prep Cook
11 Months
Arby's | 04.2019 - 03.2020
Prepared ingredients and ensured quality standards for food safety and freshness.
Assisted in menu preparation by following standardized recipes accurately.
Collaborated with team members to streamline food production processes.
Collaborated with team members to streamline food production processes and optimize workflow
Set up and prepared cooking supplies and workstations as an opening key holder.
Washed, peeled, and cut vegetables and protein in advance to save time on food preparation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Delivery Driver/Sales Associate
2 Years 4 Months
Advance Auto Parts | 03.2014 - 07.2016
Ensured timely delivery of automotive parts to open accounts, maintaining high satisfaction levels.
Managed vehicle maintenance and inspections to uphold safety standards and reliability.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Collaborated with warehouse staff to coordinate inventory management and stock replenishment.
Managed cash register operations, ensuring accuracy in cash handling and efficiently using point-of-sale systems.
Sales Associate
1 Year 3 Months
Bath and Body Works | 11.2012 - 02.2014
Enhanced customer experience through personalized product recommendations and exemplary service.
Trained new associates on sales techniques, product knowledge, and customer engagement strategies.
Collaborated with team members to achieve daily sales goals and improve overall performance.
Conducted regular visual merchandising updates to maintain an appealing store environment.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.