Bilingual Medical Assistant with a strong background in patient care, clinic support, and front-office coordination. Supports physicians with vitals, histories, procedure prep, EMR documentation, referrals, and insurance authorizations while maintaining calm, efficient care in fast-paced settings. Recognized for patient education, clean work areas, and dependable teamwork.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Sharp Cardiovascular and Thoracic Center
San Diego, California
11.2025 - Current
Assisted physicians with patient care by taking vital signs, collecting patient histories, and preparing patients for examinations.
Assisted with post-operative wound care by performing dressing changes and suture removals to support patient recovery.
Performed wound care management such as changing dressings or administering topical agents according to protocols established by physicians or nurse practitioners.
Supported vascular surgeons with RFA, sclerotherapy, and Varithena foam procedures.
Coordinated submission of referrals and secured insurance authorizations to facilitate timely patient care.
Maintained organized examination areas by ensuring clean setups and restocking necessary supplies for efficient patient flow.
Communicated with patients, staff, and physicians to support smooth clinic workflow.
Medical Assistant
Cardiovascular Institute of SD
San Diego, California
08.2024 - 10.2025
Collected client medical histories, medication details, symptoms, and allergy information.
Performed EKGs and other diagnostic tests to support accurate, timely diagnoses.
Assisted during minor surgical procedures while maintaining sterile conditions and patient comfort.
Assisted vein specialist with sclerotherapy and phlebectomies.
Assisted vein specialist with laser treatments and foam treatments.
Assisted cardiologist and electrophysiologists with loop procedures and extractions.
Enhanced patient health outcomes through education on preventive measures, treatment plans, and follow-up care instructions.
Explained procedures to patients to reduce anxiety and improve cooperation.
Taught patients about medications, procedures, and care plan instructions.
Worked with healthcare professionals to develop care plans tailored to individual patient needs.
Streamlined office operations by implementing a digital filing system for patient records.
Improved patient satisfaction by managing appointment schedules and reducing wait times.
Sanitized, restocked, and organized exam rooms and medical equipment.
Followed infection control protocols and proper sterilization techniques for medical equipment.
Maintained inventory of medical supplies to support availability for procedures and treatments.
Oriented and trained new staff on proper procedures and policies.
Worked effectively in fast-paced environments.
Managed time efficiently to complete tasks within deadlines.
Mentored junior staff members by providing guidance on clinical procedures and professional development opportunities.
Coordinated ECP patient care throughout 7-week treatment process.
Medical Assistant
Marque Urgent Care
San Diego, CA
02.2023 - 02.2025
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Performed medical records management, including filing, organizing and scanning documents.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Patient Services Representative
San Ysidro Health Centers
San Diego
01.2022 - 10.2022
Collected specific co-pays and payments from patient per coverage specifications and from self-pay patients : followed policies and procedures in collecting and handling cash
Completed all required registration processes, screened for eligibility and financial assistance, read and took action on ALERT field items and updates in accordance with established payer policy and program guidelines
Scheduled patient appointments and sent reminder notifications to enhance patient engagement
Verified insurances by logging into Molina, Medical, CHG, Blue Cross, Aetna, Blue Shield Promise portals
Translated English and Spanish and contacted the patient insurance interpreter line for non-English speakers
Completed documentation accurately and on time, ensuring compliance with department standards for seamless integration into patients' electronic health records
Executed clerical tasks including scanning, tracking data, and accurately sorting correspondence to maintain organized workflow
Performed tasks to support team operations.
Patient Services Representative
Family Health Centers of San Diego
San Diego
05.2018 - 03.2019
Patient Services Representative
Perlman Clinic
La Jolla
07.2014 - 11.2017
Holistic Health Practitioner
Anel Holistic Massage Therapy
San Diego
07.2015 - 06.2016
Consulted with clients to identify appropriate massage services
Provided massage services as requested.
Escorted guests to and from treatment rooms, enhancing overall client experience
Managed massage therapy supply inventory to support uninterrupted service delivery
Set up spa and workstations, ensuring cleanliness and organization throughout service
Kept linens clean and tidy, and replaced them between sessions