Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Anđela Marović

Anđela Marović

Podgorica,16

Summary

Dynamic Senior Account Manager at Glovo with a proven track record in strategic collaboration and data-driven decision-making. Experienced in SQL and project management, I enhance partner satisfaction through tailored solutions and impactful training. My analytical skills and proactive approach have consistently driven operational efficiency and growth.

Overview

10
10
years of professional experience

Work History

Senior Account Manager

Glovo
Podgorica, Montenegro
10.2025 - Current

Account Manager

Glovo
Podgorica, Montenegro
06.2024 - 09.2025
  • Build and manage strong relationships with restaurant partners, supporting their growth through strategic collaboration
  • Serve as primary point of contact, aligning partner goals with operational efficiency and platform performance
  • Lead data-driven initiatives within Partner Operations using Looker, SQL, and Google Sheets to monitor KPIs and identify improvement areas
  • Translate performance data into actionable recommendations to drive scalable solutions
  • Deliver targeted training and optimization sessions based on analytical insights
  • Collaborate cross-functionally to implement initiatives that improve partner satisfaction and retention

Project Sales Manager

Entext d.o.o.
Podgorica, Montenegro
03.2018 - 12.2022
  • Conducting market research to identify potential clients and analyze their needs
  • Developing tailored proposals with products, pricing, and terms to meet client requirements
  • Collaborating with clients to create and implement customized solutions
  • Setting and tracking sales targets, forecasting trends, and ensuring goal alignment
  • Overseeing the entire project sales process, managing execution from start to finish
  • Preparing project reports and presenting progress updates to clients and stakeholders
  • Maintaining CRM databases and nurturing long-term client relationships

HR Administrator

Studio Moderna MNE
Podgorica, Montenegro
01.2018 - 12.2018
  • Coordinating and supporting the implementation of learning programs to enhance employee skills
  • Managing training schedules, logistics, and resources for effective delivery
  • Assisting in identifying training needs and aligning programs with organizational goals
  • Evaluating training effectiveness, collecting feedback, and recommending improvements
  • Maintaining employee training records and ensuring compliance with policies
  • Supporting onboarding by organizing training for new hires
  • Updating the learning management system (LMS) to track employee progress

Retail Trainer

Studio Moderna MNE
Podgorica, Montenegro
06.2016 - 02.2018
  • Designed and led training sessions to improve customer understanding through behavioral insights
  • Developed sales and training materials supported by data analysis and Power BI dashboards
  • Conducted market and competitor research to identify trends and opportunities
  • Analyzed customer data to segment target groups and optimize service strategies
  • Used Power BI to organize, visualize, and present actionable insights to leadership
  • Set and tracked sales and performance KPIs on weekly, monthly, and annual levels
  • Managed resources and budgets, and monitored the impact of onboarding and team activities
  • Collaborated with HR on skill assessments and generated headcount and performance reports
  • Led interviews, onboarding, coaching, and offboarding processes with a data-driven approach

Shop Assistant

Studio Moderna MNE
Podgorica, Montenegro
01.2016 - 06.2016

Education

Master of International Relations -

University of Montenegro, Faculty of Political Sciences
10.2025

Bachelor of International Relations and Political Science -

University of Montenegro, Faculty of Political Sciences
01.2022

Skills

  • Strategic thinking
  • Analytical skills
  • Problem solving
  • Public speaking
  • Feedback delivery
  • Proactiveness
  • Management skills
  • Leadership
  • Motivation techniques
  • Attention to detail
  • Time management
  • Project management
  • SQL proficiency
  • Microsoft Office suite
  • Google Workspace
  • Data visualization (Power BI and Looker)

Additional Information

MENSA member

Languages

Serbian
First Language
English
Proficient (C2)
C2
Italian
Upper Intermediate (B2)
B2

Timeline

Senior Account Manager

Glovo
10.2025 - Current

Account Manager

Glovo
06.2024 - 09.2025

Project Sales Manager

Entext d.o.o.
03.2018 - 12.2022

HR Administrator

Studio Moderna MNE
01.2018 - 12.2018

Retail Trainer

Studio Moderna MNE
06.2016 - 02.2018

Shop Assistant

Studio Moderna MNE
01.2016 - 06.2016

Master of International Relations -

University of Montenegro, Faculty of Political Sciences

Bachelor of International Relations and Political Science -

University of Montenegro, Faculty of Political Sciences

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Anđela Marović