Andres Gaviria
Hollywood
Summary
I am an account executive with experience in product sales and assessing client needs; seeking a position in sales with potential for advancement. I am highly-self-motivated with experience in relationship selling, negotiating and closing.
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Successful professional with several years of experience propelling brand image and driving customer engagement to increase revenue. Skillful in generating attention among target audiences. Strong collaborator comfortable working with various teammates and industry professionals to oversee execution of campaigns.
Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients.
Overview
17
17
years of professional experience
Work History
Senior Account manager
J Brands LLC
Hallandale Beach
04.2022 - 03.2025
- Conduct 80- 120 outbound cold calls daily
- Allocate potential buyers utilizing all mayor social media platforms and publications
- Reach out to all C stores and distributers
- Negotiate contract pricing and lead time for procurement
- Resolved client issues in a timely manner while maintaining excellent customer service standards.
- Established strong relationships with decision-makers and influencers within client organizations.
- Collaborated with customers to develop strategic business and account plans.
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
- Identified customer needs by asking questions and advising on best solutions.
- Participated in trade shows, conferences, and networking events to represent the company and attract new business.
- Identified opportunities for cross-selling products and services to existing customers.
- Led cross-functional teams to address complex client needs, ensuring cohesive effort and solutions.
- Formulated plans to expand business operations and grow overall territory and client base.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Created customized reports for clients outlining performance metrics such as ROI and sales volume growth.
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Managed key account relationships, ensuring customer loyalty and retention.
- Managed a portfolio of XX key accounts, ensuring high levels of customer satisfaction and retention.
- Reduced process lags by training employees on best practices and protocols.
- Identified areas for improvement within existing processes by analyzing operational data.
- Gave extensive support to key accounts in sales, technical and business areas.
- Tracked and reported on sales performance metrics to senior management, highlighting successes and areas for improvement.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Developed and executed strategic plans to penetrate new markets and acquire new clients.
- Conducted market research to identify new business opportunities and trends in the industry.
- Collaborated with sales team to determine best ways to drive market share.
- Utilized job-related software to input customer order details into system, accept payments and update accounts.
- Proactively identified areas of improvement within assigned accounts' operations.
- Cultivated deep knowledge of customer businesses and relationship to company objectives.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- De-escalated customer interactions by providing alternative solutions to issues.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated contracts and closed deals, focusing on long-term benefits for both the company and the client.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Analyzed market trends to identify new business opportunities for the company.
- Negotiated contracts with clients to ensure optimal pricing and terms of agreement.
- Recruited, hired and trained new hires to optimize profitability.
- Verified and updated account information to keep details current.
- Collaborated with marketing teams to develop targeted campaigns for account acquisition and growth.
- Greeted and assisted customers to foster positive experiences.
- Provided ongoing training and support to junior team members on sales techniques and processes.
- Attended industry conferences and events as a representative of the company.
- Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed successful customer relationships to boost sales opportunities.
- Onboarded new team members to integrate into organization.
- Established, documented, and implemented account management processes and procedures.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Executive Account Manager
Advanced Esthetics
Dania
09.2021 - 03.2022
- High volume Cold call potential medical clinics and spas
- Conduct over 80 outbound calls daily
- Utilize social media platforms to spread the word and of our life changing products
- Client relationship building and retention
- Represent companywide products in all annual Aesthetic conferences
- Conduct product demos via video conference and in person
Director of Sales
Fasce's Gourmet Oils
Aventura
05.2017 - 08.2021
- Introduce award-winning Chilean olive oil to the U.S. market
- Spearhead social media campaign to increase brand awareness through online influencers
- Cold call high-end restaurants and gourmet shops
- Conduct taste-tests to close sales on-the-spot
Field Service Manager
Gold Coast Beverage Distributors LLC
Doral
10.2010 - 11.2017
Senior Account Executive
Atlantic Biologicals Corporation
Aventura
05.2008 - 01.2010
- Partnered with the marketing team to translate product features into customer value propositions to be used in consumer messaging.
- Analyzed market trends and the competitive landscape to understand opportunities and potential value.
- Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions.
- Collaborated with the sales, marketing and support teams to launch products on time and within budget. Created innovative and intuitive product features such as Miller/Coors products and Constellation Brands. Translated technical specifications into detailed product requirements.
- Manage a database of over 80 actively purchasing hospitals and retail pharmacies across the U.S., providing them with prescription and OTC medications
- Complete 40-50 daily outbound calls
- Negotiate prices with pharmacy buyers, pharmacy directors and contract administrators
- Keep detailed records of daily activities through a proprietary CRM system
- Exceed monthly sales goals
Education
B.A. - Business
Florida State University
Tallahassee, FLB.S. - Marketing & Advertising
Florida State University
Tallahassee, FLSkills
- Adaptable
- Advertising
- Business
- Client relationship building
- Cold calling
- Customer value propositions
- Driven
- Energetic
- Interpersonal skills
- Market analysis
- Marketing
- Negotiating
- Persuasive negotiation
- Product demos
- Product launch
- Record keeping
- Relationship building
- Relationship selling
- Requirements gathering
- Sales
- Unflappable
- Customer relationship management
- Contract negotiation
- Sales forecasting
- Market research
- Lead generation
- CRM software
- Customer service
- Team collaboration
- Strategic thinking
- Communication skills
- Problem solving
- Networking skills
- Lead development
- Sales training
- Acquire new business
- Sales solutions
- Client development
- Cross-selling
- Client rapport
- Relationship building and management
- Market forecasting
- Merchandising proficiency
- Professionalism
- Systems and software expertise
- Analytical thinking
- Territory sales experience
- Adaptability and flexibility
- Effective customer upselling
- Account growth
- Sales analysis
- Account management
- Internet savvy
- Promote products
- Lead prospecting
- Performance tracking
- Scheduling
- Business needs assessment
- Goal setting
- Business negotiation
- Data analytics
- Online sales
- Product training
- Sales techniques
- Multitasking Abilities
- Consultative selling
- Business development and planning
- Customer relationship management (CRM)
- Performance evaluations
- Active listening
- Regional accounts
- International markets
- Acquiring new customers
- Brand representation
Personal Information
Title: Account Executive
Timeline
Senior Account manager
J Brands LLC
04.2022 - 03.2025
Executive Account Manager
Advanced Esthetics
09.2021 - 03.2022
Director of Sales
Fasce's Gourmet Oils
05.2017 - 08.2021
Field Service Manager
Gold Coast Beverage Distributors LLC
10.2010 - 11.2017
Senior Account Executive
Atlantic Biologicals Corporation
05.2008 - 01.2010
B.A. - Business
Florida State University
B.S. - Marketing & Advertising
Florida State University