Anela Yusuf
Upper Marlboro,MD
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Primary Counselor
Ryan Rehabilitation
09.2024 - Current
- Documented significant client behaviors and significant contact with client.
- Evaluated client progress regularly, adjusting treatment plans as needed to maximize effectiveness.
- Contributed to an increased success rate of clients achieving long-term recovery by providing ongoing support throughout their treatment journey.
- Guided group therapy and one-on-one counseling sessions as scheduled.
- Assessed assigned patients and developed individualized treatment plans.
Receptionist/Invoicing Associate
Elevate
01.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Primary Counselor
Avenues Recovery
09.2023 - 09.2024
- Collected personal data and insurance information from patients to complete intake paperwork.
- Evaluated patients to determine need for transfer to specialized inpatient mental health facilities.
- Interviewed consumers and families to determine eligibility for services.
- Identified treatment goals based on individual diagnosis and history.
- Assisted with crisis intervention when needed.
- Worked closely with drug court staff in designing treatment plans specific to client needs.
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
Primary Therapist
Recovery Centers of America
04.2023 - 09.2023
- Managed caseload of multiple sessions weekly using various types of therapies and approaches.
- Evaluated substance use disorders and related mental health issues.
- Provided guidance and support throughout the entire continuum of care from initial admission through post-discharge aftercare programming.
- Performed comprehensive assessments for each patient.
- Consulted with psychiatrists regarding medication management for clients.
- Educated clients on the importance of self-care activities such as exercise, nutrition, relaxation techniques.
Server
IHOP
01.2018 - 03.2023
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked food before serving it to customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Leonardtown Bar and Grille
01.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Caregiver
Caregiver Loving Seniors
03.2022 - 12.2022
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Lead Behavioral Health Technician
Walden Pyramid Healthcare
04.2021 - 09.2022
- Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
- Trained new employees on policies and procedures related to patient care.
- Tracked client movement on and off unit by documenting times and destinations.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Provided emotional support to clients during periods of distress or crisis.
Behavioral Health Technician
Personalized Therapy
01.2022 - 03.2022
- Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
- Administered medications as prescribed by physician or psychiatrist.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Completed daily client rounds and tracked client movements.
Education
CPR/ First Aid Certification -
National Health And Safety Association
BSW And MSW Social Work Program - Social Work
Salisbury University
Remote01.2027
Associate of Arts - Human Services, Mental Health Certificate
College of Southern Maryland
La Plata, MD01-2023
Skills
- CSC-AD
- Individual Counseling
- Group Sessions
- Crisis Intervention
- Substance Abuse Counseling
- Mental Health Support
- Treatment Planning
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Organization skills
Timeline
Primary Counselor
Ryan Rehabilitation
09.2024 - Current
Primary Counselor
Avenues Recovery
09.2023 - 09.2024
Primary Therapist
Recovery Centers of America
04.2023 - 09.2023
Caregiver
Caregiver Loving Seniors
03.2022 - 12.2022
Server
Leonardtown Bar and Grille
01.2022 - 01.2023
Behavioral Health Technician
Personalized Therapy
01.2022 - 03.2022
Lead Behavioral Health Technician
Walden Pyramid Healthcare
04.2021 - 09.2022
Receptionist/Invoicing Associate
Elevate
01.2020 - Current
Server
IHOP
01.2018 - 03.2023
Associate of Arts - Human Services, Mental Health Certificate
College of Southern Maryland
CPR/ First Aid Certification -
National Health And Safety Association
BSW And MSW Social Work Program - Social Work
Salisbury University
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