Anelzy Oviedo
Houston,PA
Summary
Versatile and dedicated, with a proven track record at Foundry United Methodist Church for enhancing children's social skills and maintaining high safety standards. A bilingual communicator skilled in customer service and activity planning, adept at fostering teamwork and collaboration. Demonstrates strong work ethic and integrity, significantly improving community engagement and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Childcare Worker
Foundry United Methodist Church
06.2023 - Current
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Promoted good behavior with positive reinforcement methods.
- Coordinated with other staff members to plan and execute special events, such as holiday parties and community outreach programs.
Seasonal Sales Associate
Khols
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed Amazon returns
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Sales Associate
American Eagle Outfitters, Inc
05.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
No Degree - Accounting And Business Management
Texas Tech University
Lubbock, TX05-2025
High School Diploma -
Cypress Falls High School
Houston, TX05-2021
Skills
- Bilingual
- Strong Work Ethic and integrity
- CPR training
- Activity Planning
- Patience and Empathy
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cash Register Operation
- Cleaning and sanitizing
- Goal-Oriented
Certification
CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Sales Associate
Khols
10.2023 - 01.2024
Childcare Worker
Foundry United Methodist Church
06.2023 - Current
Sales Associate
American Eagle Outfitters, Inc
05.2021 - 09.2021
No Degree - Accounting And Business Management
Texas Tech University
High School Diploma -
Cypress Falls High School
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