Ashley Oliveros
El Paso,TX
Summary
Adept at balancing patient care and administrative duties, as demonstrated at El Paso Sleep Center, I excel in medical charting and fostering positive relationships. My background spans from healthcare to customer service, showcasing my software knowledge. Known for exceptional telephone demeanor and a proactive approach, achieving positive outcomes in fast paced environments.
Overview
5
5
years of professional experience
Work History
Childcare Worker
Aladdin Daycare Center
El Paso, TX
02.2024 - 11.2024
- Demonstrated patience and understanding when working with young children.
- Engaged in active listening when communicating with children to ensure understanding of instructions or expectations.
- Developed and implemented lesson plans and activities for children of various ages.
Medical Assistant
El Paso Sleep Center
El Paso, TX
04.2023 - 12.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Handled general office duties to support administrative staff during peak hours.
- Registered new patients into practice management software program accurately entering demographic information.
Solar Specialist
Zehra Solutions
El Paso, Texas
01.2021 - 06.2021
- Talked with customers about benefits of solar power in comparison with traditional power services.
- Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
- Created customized financing plans tailored to each customer's individual needs.
Customer Service Representative
SOHO Communications
El Paso, TX
08.2020 - 12.2020
- Used reference files to answer simple questions about client business.
- Operated telephone switchboard and routed calls to correct destination.
- Handled incoming and outgoing calls according to standard operating procedures.
- Maintained call logs, records and other documents related to answering service operations.
Food Dispatcher
El Pasoans Fighting Hunger Food Bank
El Paso, Texas
04.2020 - 09.2020
- Tracked daily inventory levels to ensure that product availability met customer needs.
- Resolved customer complaints quickly and efficiently while maintaining positive relationships with clients.
- Received or prepared work orders.
- Assisted with loading and unloading vehicles at delivery sites as needed.
Education
Associate of Applied Science - Medical Assisting
Pima Medical Institute
El Paso, TX04-2023
High School Diploma -
Eastlake High School
El Paso, TX06-2022
Skills
- Professional telephone demeanor
- Typing proficiency
- Email communication
- Software Knowledge
- Data entry
- Medical office procedures
- Medical charting
- Inpatient care
- Bilingual
Timeline
Childcare Worker
Aladdin Daycare Center
02.2024 - 11.2024
Medical Assistant
El Paso Sleep Center
04.2023 - 12.2023
Solar Specialist
Zehra Solutions
01.2021 - 06.2021
Customer Service Representative
SOHO Communications
08.2020 - 12.2020
Food Dispatcher
El Pasoans Fighting Hunger Food Bank
04.2020 - 09.2020
Associate of Applied Science - Medical Assisting
Pima Medical Institute
High School Diploma -
Eastlake High School
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