ANERA SARIC BAMMERLIN
Berea,OH
Summary
Organized, adaptable, and client-focused loan processing professional with 15+ years of proven success and efficiency in records organization, report generation, and staff training and mentoring. Consistently deliver proactive and personalized service.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Processing Manager
Revolution Mortgage
Chicago, IL
06.2021 - Current
- Streamlined processing procedures by implementing innovative strategies and technological solutions.
- Improved operational efficiency for increased productivity with the introduction of automated systems.
- Enhanced team performance by providing comprehensive training programs and regular feedback.
- Reduced processing errors, ensuring thorough quality control checks at every stage of the process.
- Managed high-volume workloads effectively to meet strict deadlines, prioritizing tasks based on urgency and importance.
- Led cross-functional teams to achieve project goals, fostering a cohesive work environment focused on collaboration.
- Facilitated effective communication between departments to streamline workflow processes and improve overall efficiency.
- Fostered a culture of accountability, setting clear expectations for team members that led to improved performance metrics over time.
- Collaborated proactively with vendors to ensure timely delivery of materials required for smooth functioning within the company''s processing operations.
Loan Officer Assistant
Revolution Mortgage
Cleveland, OH
08.2019 - 06.2021
- Increased loan application efficiency by streamlining documentation and verification processes.
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Facilitated prompt closing of loans by organizing necessary paperwork and collaborating effectively with title companies.
- Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
- Improved turnaround times for loan applications through effective prioritization and proactive problem-solving techniques.
- Mentored junior Loan Officer Assistants, sharing best practices for document collection, organization, and communication skills leading to higher team success rates.
- Developed strong rapport with real estate agents, cultivating valuable referral networks that led to increased business growth opportunities.
Executive Administrative Assistant and Transaction Coordinator
The RSVP Group with eXp Realty
Cleveland, OH
06.2017 - 06.2021
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Increased productivity with the implementation of digital tools for document management and collaboration.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Organized and coordinated conferences and monthly meetings.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
Classroom Teacher
Parma Community Elementary
Parma, OH
03.2008 - 06.2017
- Enhanced student comprehension by utilizing diverse teaching methods and adapting to individual learning styles.
- Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.
- Collaborated with colleagues to develop cross-curricular lesson plans, increasing students'' understanding of how subjects interconnect.
- Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
- Provided timely feedback on assignments, allowing students to learn from mistakes and improve their performance.
- Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.
- Developed strong relationships with parents through regular communication, promoting involvement in their child''s education.
- Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
- Mentored new teachers entering the profession and provided constructive feedback on their teaching methods, promoting growth within the school community.
- Served as a team leader for grade-level initiatives, coordinating efforts among faculty members to achieve shared goals related to curriculum and instruction improvement.
- Conducted small group interventions for struggling learners, providing targeted support that led to increased academic achievement.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
- Incorporated multiple types of teaching strategies into classroom.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Education
Master of Arts - Early Childhood Education
Cleveland State University
Bachelor of Arts and Sciences - Psychology
University of Akron
Skills
- Team Meetings
- Workflow Coordination
- Customer Follow-Up
- Cost Reduction
- Process Documentation
- Adaptability
- Continuous Improvement
- Organizational Skills
- Team Leadership
- Customer Service
Languages
Croatian
Native or Bilingual
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Processing Manager
Revolution Mortgage
06.2021 - Current
Loan Officer Assistant
Revolution Mortgage
08.2019 - 06.2021
Executive Administrative Assistant and Transaction Coordinator
The RSVP Group with eXp Realty
06.2017 - 06.2021
Classroom Teacher
Parma Community Elementary
03.2008 - 06.2017
Master of Arts - Early Childhood Education
Cleveland State University
Bachelor of Arts and Sciences - Psychology
University of Akron