Anesha Brown
Columbia,SC
Summary
Dynamic leader with a proven track record in community outreach and engagement, showcased during my tenure at Empowered To Win. Excelled in building networks and leveraging resources, enhancing program impact through innovative strategies. Skilled in MS Office and adept at fostering team collaboration. Demonstrated excellence in training over 100 personnel, and driving initiatives to successful outcomes.
Overview
7
7
years of professional experience
Work History
Community Outreach Coordinator
Empowered To Win
Columbia, SC
08.2024 - Current
- Interacted with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.
- Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
- Built a robust network of professional contacts who could be leveraged for resource sharing or collaborative ventures in support of community outreach objectives.
- Recruited trained, and supervised volunteers to assist with various outreach activities, ensuring a positive experience for all involved.
- Connected individuals with available and relevant resources.
Volunteer
Boys And Girls Club Of The Midlands
Columbia, SC
08.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Led group discussions and activities to meet different community needs.
- Educated young people about strategies for driving discussions and promoting social changes.
Administrative Specialist
Columbia Area Mental Health Center
Columbia, SC
11.2022 - Current
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Assisted in recruiting qualified candidates for open positions, conducting initial screenings and interviews.
Operations Trainer
Teleperformance USA
Columbia, SC
01.2018 - 02.2021
- Measured the impact of implemented training initiatives by monitoring key performance indicators, adjusting strategies as needed to ensure desired outcomes were achieved.
- Ensured compliance with regulatory requirements by conducting thorough assessments of existing policies and making recommendations for improvements when necessary.
- Trained and mentored 100 new personnel hired to fulfill customer service roles.
- Facilitated virtual, in-person and blended learning sessions.
- Developed lesson plans, instructional materials and written practice tests for WellCare Member and WellCare Provider training courses.
Education
Associate of Arts - Human Services
Midlands Technical College
West Columbia, SC05-2025
Skills
- Organized and efficient
- Leadership qualities
- Community service and engagement
- MS office
- Nonprofit experience
Affiliations
- National Society of Leadership and Success
Timeline
Community Outreach Coordinator
Empowered To Win
08.2024 - Current
Volunteer
Boys And Girls Club Of The Midlands
08.2024 - Current
Administrative Specialist
Columbia Area Mental Health Center
11.2022 - Current
Operations Trainer
Teleperformance USA
01.2018 - 02.2021
Associate of Arts - Human Services
Midlands Technical College