Aneshia Black
Atlanta,Ga
Summary
Business development professional prepared for high-impact roles. Skilled in identifying growth opportunities, building client relationships, and driving revenue. Strong focus on team collaboration and achieving goals, adapting to changing business needs. Proficient in sales strategies, market research, and customer relationship management, with a results-driven approach.
Overview
10
10
years of professional experience
Work History
Business Development Representative - East
Excel Dryer
11.2024 - Current
- Maintain a clean pipeline of 85% or above to support business growth efforts through prospecting and lead generation
- Track personal contribution towards company sales goal of $37M through weekly pipeline meetings, quarterly goal checkpoints, and Salesforce reporting
- Schedule and present a minimum of 12 continuing education courses with architects and distributors monthly
- Partner with inside sales representatives to identify and research new prospects, while also managing existing outbound leads in network
- Establish and nurture relationships with potential clients through field sales trips, product presentations, and trade show attendance
Specialist, Grocery Onboarding & Enablement
DoorDash
11.2023 - 11.2024
- Streamlined the onboarding and product enablement process for Mid-Market grocery partners from end-to-end ensuring successful activation across the DoorDash platform
- Worked cross-functionally with Merchant Operations, Product, Engineering, Marketing, Analytics, and Sales teams to drive efficiencies via the creation and optimization of scalable internal processes
- Owned execution of product adoption and served as the SME in product enablement for Ads & promos, SNAP/EBT, Alcohol, CBD, Double-Dash, and Dash-Pass
- Managed a regional book of mid-tier grocery partners, supporting the merchant's on-platform experience, including growth + health analysis, triaging inbounds, performance metrics, and escalations
Transition Project Manager
Paycom
05.2023 - 09.2023
- Slashed employee demographic data extraction by 30% by diagnosing opportunities and altering the process for efficiency
- Proactively identified potential risks and tracked project progress against commitments
- Promoted the use of Paycom HCM products through collaborative client training, weekly touchpoints, and feature rollout communication
Implementation Specialist
Cambium Learning Group
03.2021 - 01.2023
- Led the implementation of virtual learning software between district administrators and leadership with a 92% success rate from initial setup to launch
- Managed an assigned territory valuing $3.4 million in annual sales revenue
- Provided SAAS onboarding, SSO/auto-rostering data syncs, product training, and system troubleshooting support
- Improved department processes using strategic analysis to identify opportunities within product allocations, usage reporting, and initial implementation workflow setup
Inside Sales Representative
All Freight Logistics
05.2020 - 03.2021
- Prospected and managed inbound warehouse and delivery leads within the south Atlanta territory via cold calling, content referrals, and marketing emails
- Contributed to the contract execution for major accounts including but not limited to Lowe's Home Improvement, Whirlpool Appliances, Ashley Furniture Home store & The Home Depot
- Scheduled qualifying meetings with target accounts and organized the sales event calendar
- Worked with management to ensure alignment on sales targets, pricing strategies, pipeline development, planning, and forecasting
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Attended weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
Customer Experience Manager
T.J. Maxx
01.2019 - 04.2020
- Developed and trained 17+ sales associates on front-end principles to strengthen sales profits
- Exceeded loyalty program sales goals by 10% in the first year of management
- Utilized company HRIS to onboard new hires, manage schedules, process sick leave/PTO, and update employment status
- Maintained an average conversion rate of 6% per hour in shift sales
- Held keyholder responsibility for opening/closing the store building before and after operating hours
- Inspected cash drawer balance for accuracy concluding every shift, and insured cash profits were secured in respective cash drop envelopes for successful bank transfer
- Performed visual Merchandising and promotional layout resets per the standards of the brand
Registration Student Assistant
Georgia Southern University
10.2014 - 12.2018
- Maintained integrity and confidentiality when handling case-sensitive information, including but not limited to, student ID numbers, social security numbers, grade point averages, transcripts, course schedules, and student account balances
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Completed special projects assigned by supervisors within specified deadlines while balancing academic obligations effectively.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
Education
MBA - Management
Saint Leo University
05.2022
B.S - Fashion Merchandising, Marketing
Georgia Southern University
12.2018
Skills
- CRM management
- Cold calling
- Salesforce
- Relationship building
- Account management
- Consultative sales
- Project management
- Territory development
Timeline
Business Development Representative - East
Excel Dryer
11.2024 - Current
Specialist, Grocery Onboarding & Enablement
DoorDash
11.2023 - 11.2024
Transition Project Manager
Paycom
05.2023 - 09.2023
Implementation Specialist
Cambium Learning Group
03.2021 - 01.2023
Inside Sales Representative
All Freight Logistics
05.2020 - 03.2021
Customer Experience Manager
T.J. Maxx
01.2019 - 04.2020
Registration Student Assistant
Georgia Southern University
10.2014 - 12.2018
B.S - Fashion Merchandising, Marketing
Georgia Southern University
MBA - Management
Saint Leo University
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