Anessa Brown
Madison
Summary
Dedicated server with lots of experience with diverse populations of people. Experience in fast paced environments has taught me effective communication and collaboration with team members. Reliable and adaptable professional, skilled in problem solving and teamwork. Known for efficiently completing tasks in a timely manner and showing up supportively when I am needed. Able to thrive in bustling environments while maintaining accuracy and efficient with the tasks at hand.
Overview
3
3
years of professional experience
Work History
Server
State Street Brats
Madison
09.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables in fast-paced dining environment.
- Worked in multiple roles- serving, bartending, food running, bussing tables, grilling/cooking food, and hosting
- Resolved customer inquiries and complaints efficiently to enhance satisfaction.
- Cultivated warm relationships with regular customers.
- Collaborated with my fellow team members during busy shifts to ensure effective communication on tasks
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Pizza Pub
Ashland, WI
05.2023 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Trained new servers on menu items, service standards, and operational procedures to enhance team performance.
- Resolved customer complaints promptly, maintaining high satisfaction levels and encouraging repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Bachelor of Arts - Psychology
University of Wisconsin, Madison
Madison, WI05-2027
High School Diploma -
Ashland High School
Ashland, WI05-2023
Skills
- Adaptable and Flexible
- Strong Work Ethic
- Reliable
- Problem Solving and Critical Thinking
- Exceptional Customer Service
- Teamwork and Collaboration
- Responsible
- Relationship-Building
Timeline
Server
State Street Brats
09.2025 - Current
Server
Pizza Pub
05.2023 - Current
Bachelor of Arts - Psychology
University of Wisconsin, Madison
High School Diploma -
Ashland High School