Anest Roberts
Newark,NJ
Summary
Adaptable professional with experience in restaurant hosting, retail sales, and cashier support. Strong in customer service, public engagement, and POS software. Focused on keeping operations organized and creating a smooth guest experience.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Host/Restaurant Server
Keen's Steakhouse
New York, New York
11.2024 - 08.2025
- Greeted guests and managed reservations using Keen's Steakhouse hospitality standards.
- Directed seating flow to balance dining room and private room demand.
- Coordinated with servers and managers on special seating and large parties.
- Organized waitlists and communicated accurate table estimates to arriving parties.
- Answered phone calls and confirmed reservation details with guests.
Retal Salesperson
Burlington Coat Factory Outlet
New York, New York
02.2017 - 01.2024
- Assisted Burlington Coat Factory Outlet customers with product selection and fitting room requests.
- Operated POS register for sales, returns, exchanges, and payment processing.
- Replenished sales floor with new freight and cleared stockroom merchandise.
- Organized clothing racks, tables, and displays using Burlington merchandising standards.
Cashier /Team Lead
Joe & The Juice
New York, New York
04.2018 - 03.2021
- Greeted guests and resolved order issues at Joe & The Juice.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
Education
Bachelor of Arts - Art History
New Jersey Institute of Technology
Newark, NJ05-2028
Skills
- Reservation management
- Dining room service
- Guest interaction
- Customer assistance
- POS software
- Team coordination
- Exceptional communication
Certification
- Food Handling Certificate
Timeline
Host/Restaurant Server
Keen's Steakhouse
11.2024 - 08.2025
Cashier /Team Lead
Joe & The Juice
04.2018 - 03.2021
Retal Salesperson
Burlington Coat Factory Outlet
02.2017 - 01.2024
Bachelor of Arts - Art History
New Jersey Institute of Technology