Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Equity Manager
Shared Services Solutions
Linthicum, MD
01.2015 - 06.2023
Implemented successful sales strategies to drive growth in sales revenue.
Successfully led a sales team to achieve goals by implementing motivational coaching and performance-based incentives.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Implemented systems and procedures to increase sales.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Team Lead
Shared Services Solutions
Linthicum, MD
01.2013 - 01.2015
Attained higher product consistency through the development and enforcement of standardized operating procedures.
Tracked daily production, inventory usage and notable incidents to support operational planning and strategic decision making.
Facilitated smooth loan closings by coordinating with title companies, attorneys, and borrowers.
Assisted loan officers in processing applications to ensure timely completion and expedite decision-making.
Provided guidance to employees, motivating them to pursue professional growth through continuous skill development and advancement within the organization.
Senior Home Equity Reviewer, Home Equity Originator, Home Equity Processor, and Home Equity Closer at Randolph Brooks Federal Credit UnionSenior Home Equity Reviewer, Home Equity Originator, Home Equity Processor, and Home Equity Closer at Randolph Brooks Federal Credit Union
Technical PM – BTI – Home Equity/Lending, Mortgage Origination and Retail Lending at PNCTechnical PM – BTI – Home Equity/Lending, Mortgage Origination and Retail Lending at PNC
Senior Underwriter Credit Risk Analyst Home Equity / Mortgage at Citizens BankSenior Underwriter Credit Risk Analyst Home Equity / Mortgage at Citizens Bank