Achieved stability for families and children in diverse NYC communities through effective case planning and support strategies.,Delivered tailored casework and counseling services, enhancing family resilience and continuity of care.,Forged strong community connections to streamline access to preventive services and resources.
Overview
9
9
years of professional experience
Work History
CASE PLANNER
PUERTO RICAN FAMILY INSTITUTE, INC.
05.2012 - 04.2021
Conducted home visits with families on bi-weekly basis as well as school visits, day care visits and agency contacts. Assessed for safety and risk on ongoing basis. Made referrals to mental health or other community based organizations as needed. Assisted parents or caretakers with securing SNAP and other social entitlements when appropriate. Provided individual, family and group casework counseling as well as counseling in regards to parenting and domestic violence. Documented all contacts, FASP, Progress Notes and other documentation in NYS Connections and NYS Promis System in timely manner. Coordinated visits and maintained ongoing contact with CPS workers. Maintained collateral contact with mental health facilities, schools and other service providers. Participated in staff meetings, in service trainings as well as outside trainings for professional development. Attended Family Team Conferences and completed Family Assessment and Service Plans. Responsible for ensuring compliance with all agency policies, procedures and governmental regulations.
Education
Bachelors of Science - Sociology
Brooklyn College, CUNY
Skills
Assisted in developing communication strategies to support better team collaboration
Helped organize systems for task prioritization to promote timely completions
Encouraged self-motivation while supporting innovative thinking in fast-paced environments
Supported teamwork initiatives while successfully managing individual assignments
Utilized skills in Microsoft Word, Outlook, Excel, Connections, and Promis to aid project execution
Achieved proficiency in English and Polish to enhance communication capabilities
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