Anetria Galmore
Wakefield ,RI
Summary
Visionary Healthcare Executive with over 25 years of diverse experience. Proven ability to improve and sustain metrics in the areas of quality, safety, employee engagement and patient experience. Strategic mindset in planning efforts and decision making. Responsible for maintaining business operations and improving management practices by introducing more efficiency in operations, while simultaneously leading and advancing the practice of nursing services for the organization
Overview
17
17
years of professional experience
1
1
Certification
Work History
System Vice President COO/CNO
South County Health
100 Kenyon Ave.
04.2020 - Current
- Enhanced company profitability by optimizing operational processes. Reduced expense per adjusted discharge. Decrease LOS, implementation of productivity standards and daily operational tiered huddles.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations. Achieved FY23 targeted EBIDA of 3.5M, Increased adjusted discharges from 18,133 to 19,586
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels. H -CAHPS Overall Hospital rating at 91st%tile , decreased SSE ratio from 1.14 to 1.0
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction. Centralization of Medical Group operations , provider template standardization, digital optimization increasing access. New unique patient growth of 9%
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs. Reduced RN voluntary turnover rate from 24.5% to 22.4%, Overall turnover rate decreased from 10.2% to 8.2% FY23 . Premium pay reduction of $1.68M
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Established performance goals for department and outlined processes for achievement.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
Vice President of Nursing CNO
SSM Health St. Joseph Hospital
300 1st Capitol Drive, St. Charles MO 63301
01.2013 - 03.2020
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities. Improved RN engagement score from 3.63 to 4.15
- Served as the Executive Champion for the Orthopedic Service Line achieving Advanced Joint Certification
- Increase in occurrence reporting by 30% through implementation of HRO and TEAM STEPPS training programs
- Identified and resolved issues between employees, promoting better collaboration and mutual respect. Created a Behavioral Standards Program aligned with organizational values.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Identified opportunities to improve business process flows and productivity. Led Emergency Services value stream initiative yielding 500K in saving
Administrative Director of Nursing Services
SSM Health DePaul Health Center
12303 Depaul Drive, Bridgeton Missouri 63044
01.2010 - 01.2013
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Increased employee productivity through the development of training programs and performance evaluations.
- Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
- Managed budgetary concerns for the department, reducing overall expenses while maintaining operational efficiency.
- Led change management initiatives, successfully navigating organizational transitions with minimal disruption to ongoing operations.
- Optimized scheduling practices to increase staff coverage during peak hours without increasing overall labor costs.
Clinical Director- Women's Services
SSM DePaul Health Center
12303 DePaul Drive, Bridgeton Missouri 63044
01.2007 - 01.2010
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Streamlined clinical operations for improved efficiency and reduced costs.
- Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
- Oversaw quality improvement initiatives, leading to higher patient satisfaction rates and better compliance with regulatory standards.
Education
DNP - Nursing Practice
St. Louis University
1 North Grand Blvd, St.Louis, MO 6310305.2023
Masters - Health Administration
Lindenwood University
209 South Kingshighway Saint Charles, MO6330101.2011
Bachelor of Science - Nursing
Webster University
470 E. Lockwood Ave, Webster Groves St Louis, MO6305.2009
Skills
- Client Relationship Building
- Business Development
- Coaching and Mentoring
- Process Improvement
- Customer Service
- Operations Management
- Contract Negotiation
- Resource Allocation
- Partnerships and Affiliations
- Strategic Planning
- Results-Driven
Certification
ANCC Advanced Nurse Executive Certification-2019
Lean Silver Certified Trainer -2018
Lean Bronze Certified Trainer - 2017
Affiliations & Accomplishments
Johnnycake Center for Hope- Board Memeber ( Housing committe -Chair )
Oranization of Nure Leaders
American Nurses Credentialing Center -ANCC
Black Nurses Association
Streets Scape Magazine Honoree
Top 30 Leaders in their 30's
Timeline
System Vice President COO/CNO
South County Health
04.2020 - Current
Vice President of Nursing CNO
SSM Health St. Joseph Hospital
01.2013 - 03.2020
Administrative Director of Nursing Services
SSM Health DePaul Health Center
01.2010 - 01.2013
Clinical Director- Women's Services
SSM DePaul Health Center
01.2007 - 01.2010
DNP - Nursing Practice
St. Louis University
Masters - Health Administration
Lindenwood University
Bachelor of Science - Nursing
Webster University