Anett Funderud
Charlotte,NC
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and retention at Lakeview Loan Servicing through exceptional relationship management and personalized service. Skilled in meal preparation and safety awareness, adept at negotiating with vendors to cut costs while ensuring quality. Achieved a notable increase in profitability by leveraging data-driven pricing strategies. Demonstrates strong personal care abilities and strategic financial guidance, fostering significant client trust and loyalty.
Overview
6
6
years of professional experience
Work History
Vertigo Care-taker
Personal Care-taker
01.2023 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Ran errands for patients, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Scheduled and accompanied clients to medical appointments.
Mortgage Specialist
Lakeview Loan Servicing
10.2020 - 11.2022
- Achieved high customer retention rate through exceptional relationship management and personalized service.
- Enhanced client trust in the organization through transparent communication and consistent delivery on commitments.
- Provided comprehensive financial guidance to clients, recommending suitable mortgage products based on their needs and goals.
- Collaborated with real estate agents to establish referral networks, fostering mutually beneficial partnerships.
Commercial Specialist
Vodafone Telecommunications
11.2018 - 01.2020
- Maintained strong relationships with vendors, negotiating better deals to reduce costs while maintaining product quality.
- Prepared bids based on market research and sales projections.
- Utilized data-driven insights to optimize pricing strategies, resulting in increased profitability without sacrificing customer satisfaction or loyalty.
- Cultivated a professional network within the industry by attending trade shows and conferences, securing valuable contacts for future collaboration opportunities.
Education
Real Estate School
03.2023
Bachelor of Arts - Business Studies Operations And Project Management
Bournemouth University
Poole, England, United Kingdom07.2018
Norwegian Certificate - Global Social Welfare
Rønningen Folkehøgskole
Oslo, Norway07.2013
Norwegian High School Certificate - University Level Norwegian III
University of Oslo
Oslo, Norway07.2013
Skills
- Sales
- High Volume Negotiation
- Business Analysis
- Team Motivation
Timeline
Vertigo Care-taker
Personal Care-taker
01.2023 - Current
Mortgage Specialist
Lakeview Loan Servicing
10.2020 - 11.2022
Commercial Specialist
Vodafone Telecommunications
11.2018 - 01.2020
Real Estate School
Bachelor of Arts - Business Studies Operations And Project Management
Bournemouth University
Norwegian Certificate - Global Social Welfare
Rønningen Folkehøgskole
Norwegian High School Certificate - University Level Norwegian III
University of Oslo
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