ANETTE GOELZ
San Diego,CA
Summary
Customer-focused professional with experience in hospitality, client service, and team supervision. Brings strong relationship-building, clear communication, and organized multitasking to fast-paced settings while maintaining professionalism, reliability, and a positive guest experience.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Leading Navigation Supervisor (Active Duty)
United States Navy
Jacksonville, FL
05.2019 - Current
- Coordinated team responsibilities, ensuring seamless daily operations and adherence to protocols.
- Led team members by providing clear guidance and support, fostering an environment of collaboration.
- Trained and mentored personnel, enhancing skills while reinforcing accountability and teamwork.
- Demonstrated adaptability, time management, and composure in fast-paced environments.
- Followed established safety procedures and maintained high professional standards.
Life Insurance Agent
North American Senior Benefits
Jacksonville, FL
05.2024 - 05.2025
- Assessed customer needs, clarified product offerings, and provided tailored recommendations to meet client goals.
- Established strong client relationships through personalized service and effective communication, enhancing client satisfaction.
- Delivered a welcoming and customer-focused experience, fostering long-term client loyalty.
- Managed multiple client interactions while demonstrating organization and attention to detail.
Secretary
Baja-Mex Exchange Currency Co.
San Ysidro, CA
01.2018 - 06.2018
- Assisted in daily administrative operations and customer service to enhance operational efficiency.
- Communicated with customers, providing professional assistance to ensure satisfaction and resolve inquiries.
- Maintained organized records and supported daily office responsibilities, contributing to streamlined processes.
- Exhibited reliability and organization in all tasks while maintaining attention to detail.
Education
College Coursework -
Grossmont-Cuyamaca College
San Diego, CA11-2026
Medical Assistant Program -
Concorde Career College
San Diego, CA11-2025
High School Diploma -
Montgomery High School
San Diego, CA01-2018
Skills
- Insurance Product Knowledge
- Client Needs Assessment
- Sales techniques
- Guest Relations & Customer Service
- Teamwork and Communication
- Leadership & Team Supervision
- Organizational skills
- Multitasking
- Safety & Sanitation
- Professional reliability
- Problem-Solving & Adaptability
- Event Setup & Breakdown
Languages
English
Professional
Spanish
Professional
Certification
- Certified Medical Assistant (CMA)
- Basic Life Support (BLS) – American Heart Association
- HIPAA Certification – Patient Privacy & Confidentiality
- OSHA Bloodborne Pathogens (BBP) Certification
- Life & Annuities Insurance License
Timeline
Life Insurance Agent
North American Senior Benefits
05.2024 - 05.2025
Leading Navigation Supervisor (Active Duty)
United States Navy
05.2019 - Current
Secretary
Baja-Mex Exchange Currency Co.
01.2018 - 06.2018
College Coursework -
Grossmont-Cuyamaca College
Medical Assistant Program -
Concorde Career College
High School Diploma -
Montgomery High School