Angaefonu Uhatafe
Honolulu,HI
Summary
At Malo E Lelei Travel, I enhanced booking efficiency and reduced client wait times, demonstrating strong organization and a keen understanding of airline regulations. My proactive approach to customer service and cultural awareness significantly improved client satisfaction, especially in managing group travel and advising on international travel requirements.
Overview
11
11
years of professional experience
Work History
Travel Agent Assistant
Malo E Lelei Travel
10.2013 - 10.2024
- Streamlined booking processes for improved efficiency and reduced wait times for clients.
- Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
- Assisted in the coordination of group travel arrangements, ensuring a smooth experience for all participants.
- Educated clients on important pre-travel information such as passport requirements, visa regulations, local customs, and health advisories.
Education
Bachelor of Science - Biochemistry
Chamiande University
Honolulu, HI07-2026
High School Diploma -
Sacred Heart Academy
Honolulu, HI05-2021
Skills
- Cultural Awareness
- Airline regulations
- Customer service focus
- Strong Organization
Timeline
Travel Agent Assistant
Malo E Lelei Travel
10.2013 - 10.2024
Bachelor of Science - Biochemistry
Chamiande University
High School Diploma -
Sacred Heart Academy