ANGALICA SIMMONS
MILWAUKEE,United States
Summary
Certified Nursing Assistant at Milwaukee VA Hospital, adept in delivering high-quality patient care, maintaining meticulous records, and enhancing team efficiency. Skilled in problem-solving, teamwork, and adaptability, contributing to a 15% increase in patient satisfaction. Demonstrates exceptional organizational and time management abilities, ensuring patient comfort and supporting recovery processes.
Overview
11
11
years of professional experience
Work History
Certified nursing assistant
Milwaukee VA Hospital
Milwaukee, United States
06.2024 - Current
- Delivered high-quality patient care at Milwaukee VA hospital
- Assisted nurses and doctors in medical procedures
- Maintained patient records ensuring accuracy and confidentiality
- Resolved patient issues with empathy and efficiency
- Contributed to a 15% improvement in patient satisfaction scores
- Focused on delivering high-quality results quickly and efficiently
- Ensured meticulous record-keeping and data privacy for patient information at Milwaukee VA Hospital
- Enhanced team efficiency by streamlining workflow, aiding a 15% rise in patient satisfaction
- Provided compassionate care, supporting patient recovery and comfort at Milwaukee VA Hospital
- Implemented new patient-care protocols to boost efficiency and satisfaction
Front desk assistant/RA
Meadowmere Assisted Living
04.2014 - 06.2016
- Managed front desk operations at Meadowmere Assisted Living from Apr 2014 to Jun 2016
- Provided administrative support to residents and staff
- Collaborated with team members to ensure smooth operations
- Resolved resident issues promptly and effectively
- Streamlined front desk protocols, enhancing resident satisfaction and operational efficiency
- Enhanced resident comfort by providing empathetic, timely support and issue resolution
- Introduced digital tools for resident interaction, improving communication and service delivery
Education
High school -
North division high school
06.2017
Certified Nursing Assistant -
J.Johnson Education Center
Milwaukee, United States04-2016
Skills
- Problem solving
- Communication
- Adaptability
- Organization
- Teamwork
- Time management
- Leadership
Timeline
Certified nursing assistant
Milwaukee VA Hospital
06.2024 - Current
Front desk assistant/RA
Meadowmere Assisted Living
04.2014 - 06.2016
High school -
North division high school
Certified Nursing Assistant -
J.Johnson Education Center