Patrice Johnson
Malvern,AR
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
15
15
years of professional experience
2019
2019
years of post-secondary education
Work History
Certified Nursing Assistant
Encode Nursing and rehabilitation
Malvern, AR
08.2025 - 01.2026
- Monitored vital signs, promptly reporting changes to nursing staff to ensure timely care.
- Assisted residents with daily living activities and personal hygiene, enhancing their comfort and dignity.
- Documented patient information accurately in electronic health records, supporting effective care coordination.
Certified Nursing Assistant
Village Springs Nursing Assistant
Hot Springs, AR
11.2024 - 08.2025
- Monitored vital signs and reported changes to nursing staff to ensure timely intervention.
- Assisted residents with daily living activities and personal hygiene tasks to promote comfort and dignity.
- Documented patient information in electronic health records to maintain accurate and accessible health records.
Janitorial Lead
Pritchard Janitorial
Hot Springs, AR
06.2021 - 12.2024
- Trained and mentored new janitorial staff on effective cleaning techniques and adherence to safety protocols, enhancing team readiness.
- Supervised daily cleaning operations across multiple facilities and client sites, ensuring high standards of cleanliness and client satisfaction.
- Coordinated supply inventory to maintain consistent availability of cleaning materials and equipment, supporting seamless operational flow.
Certified Nursing Assistant
Belvedere Nursing Home
Hot Springs, Arkansas
03.2022 - 11.2024
- Monitored vital signs and promptly reported changes to nursing staff to ensure timely intervention.
- Assisted residents with daily living activities and personal hygiene, enhancing their comfort and dignity.
- Accurately documented patient information in electronic health records system to support quality care.
Sanitation Worker
Tyson
Hope, Arkansas
03.2020 - 12.2020
- Inspected areas for compliance with health regulations and sanitation guidelines.
- Operated sanitation tools, including pressure washers and industrial vacuums, to ensure thorough cleaning of facilities.
- Maintained equipment and facilities cleanliness to uphold safety standards and support operational health compliance.
Crew Manager
Crayton's BBQ
Magnolia, Arkansas
05.2018 - 02.2020
- Managed daily operations, enhancing crew performance and service delivery.
- Coordinated staff schedules, ensuring optimal coverage during peak hours to meet customer demand.
- Trained new team members on service standards and food safety practices, promoting compliance and quality.
Housekeeper
Holiday Inn Express Hotel
Malvern, Arkansas
07.2017 - 10.2017
- Cleaned guest rooms to maintain high standards of cleanliness and enhance guest comfort.
- Prepared housekeeping carts with essential supplies to streamline room servicing.
- Oversaw laundry operations, ensuring timely washing, drying, and folding of linens for guest use.
Housekeeper
Happy Valley Nursing Home
Malvern, Arkansas
05.2016 - 07.2016
- Cleaned guest rooms, maintaining high standards of cleanliness and enhancing guest comfort.
- Stocked housekeeping carts with essential supplies, facilitating efficient and prompt room servicing.
- Managed laundry operations, ensuring timely washing, drying, and folding of linens for uninterrupted service.
Cashier
Murphy USA Gas Station
Malvern
01.2016 - 05.2016
- Processed customer transactions to enhance shopping experience during peak hours.
- Assisted customers with product inquiries, ensuring satisfaction and fostering repeat business.
- Maintained accurate cash register and balanced drawer, contributing to operational integrity at shift end.
Sales Representative
SYKES
Malvern, Arkansas
10.2015 - 11.2015
- Demonstrated product features, enhancing customer understanding and driving informed purchasing decisions.
- Engaged customers through active listening and tailored product knowledge, fostering positive relationships and repeat business.
- Processed sales transactions accurately, ensuring seamless customer experience and adherence to company protocols.
Class B Operator
Pactiv
Malvern, Arkansas
07.2012 - 10.2014
- Coordinated loading activities to ensure timely dispatch of products. and unloading of products to optimize workflow efficiency.
- Collaborated with team members to maintain a clean and organized work area.
- Adhered to safety regulations and company policies during all operations.
- Assisted in training new operators on safety protocols and equipment use.
- Monitored equipment performance and reported maintenance needs promptly.
- Kept up-to-date records of inventory levels for spare parts associated with Class B machines.
- Assisted in the installation, maintenance and repair of Class B machinery.
- Maintained accurate records of all activities performed on Class B machinery.
- Operated pumps, valves, compressors, motors and other related equipment.
- Trained new operators in the use and operation of Class B machines according to company standards.
- Performed daily inspections of equipment and systems to ensure proper operations.
- Ensured compliance with environmental regulations when disposing hazardous materials.
Deli Worker
Wal-Mart Supercenter
Malvern, AR
07.2011 - 07.2012
- Prepared deli meats and cheeses for customer orders daily.
- Operated slicing machines to ensure precise cuts of products.
- Prepared cold cuts, salads, sandwiches and other deli foods using established recipes or customer requests.
- Assisted customers with selecting deli items and providing product knowledge.
- Assisted customers with product selection and provided recommendations.
- Greeted customers warmly to create a welcoming atmosphere. in a friendly manner and provided excellent customer service.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Maintained cleanliness and organization of deli display cases.
- Maintained a clean, neat and well-stocked deli area.
- Followed food safety guidelines when preparing sandwiches, salads and other deli items.
- Ensured compliance with food safety regulations during food preparation activities.
- Stocked shelves and rotated inventory to minimize waste.
- Rotated stock on shelves to ensure freshness of products.
- Organized the storage areas for deli products, ensuring that all items were properly labeled and stored according to health department regulations.
Crew Member
McDonald's Restaurant
Malvern, AR
11.2010 - 03.2011
- Delivered friendly customer service to create welcoming environment for guests.
- Prepared food items following company standards and safety guidelines to ensure quality and compliance.
- Ensured cleanliness and organization of workstations and dining areas to support efficient service.
Education
GED
Malvern, ARSkills
- Vital sign monitoring
- Electronic health records
- Patient assistance
- Care planning
- Medical terminology
- Time management
- Team collaboration
- Customer service
- Safety compliance
- Problem solving
- Attention to detail
- Interpersonal communication
- Conflict resolution
- Training and mentoring
- Patient relations
- Healthcare ethics
- Maintaining privacy
- Helping with medication
- Indirect patient care
- Patient relationship building
- Documenting behaviors
- Condition monitoring
- Shared governance
- Basic life support
- Collecting vital signs
- Feeding assistance
- Dementia and Alzheimer's care
- Light housekeeping
- Assisting with personal grooming
- End-of-life care
- Calm and level-headed under duress
- Patient management
- Collecting specimens
- Compassionate
- Patient care
- Case management
- Oxygen therapy
- G-tube care
- IV maintenance
- Mobility assistance
- Inventory management
- Equipment operation
- Order picking
- Quality control
- Logistics coordination
- Team leadership
- Effective communication
- Training and development
- Order fulfillment
- Equipment troubleshooting
- Heavy equipment operation
- Sorting and labeling
- Unpacking merchandise
- Purchase order review
- Loading and unloading
- Problem-solving
- Pallet jack handling
- Warehouse logistics
- Equipment maintenance
- Space optimization
- Cleaning and organizing
- Warehouse safety
- Product management
- Microsoft Excel
- Able to lift and carry 75 lbs
- Cycle counting
- Multitasking and organization
- Pallet jacks
- Deadline adherence
- Health and safety regulations
- Heavy lifting
- Cleaning protocols
- Safety procedures
- Facility maintenance
- Resource allocation
- Compliance management
- Team building
- Leadership skills
- Chemical handling
- Supervisory experience
- Cleaning expertise
- Waste disposal
- Team management
- Janitorial process improvement
- Work scheduling
- Process improvement
- Safety protocols
- Operational efficiency
- Employee training and development
- Time management abilities
- Graffiti removal
- Staff scheduling
- Team guidance and motivation
- Staff management
- Team coordination
- Stock inventory management
- Policy implementation
- Work order processing
- Room occupancy maintenance
- Professionalism
- Customer satisfaction
- Quality assurance
- Creative thinking
- Problem-solving abilities
- Multitasking
- Personnel problem management
- Maintenance and repair leadership
- Motivate staff
- Vendor relationship management
- Teamwork
- Reliability
- Strategic planning
- Teamwork and collaboration
- Corrective action implementation
- Laundry operations
- Cleaning techniques
- Sanitization protocols
- Customer relationship management
- Team supervision
- Staff training
- Reliability under pressure
- Adaptability to change
- Vacuuming
- Closet detailing
- Linen replenishment
- Customer service-focused
- Turndown service
- Complex Problem-solving
- Ironing clothing
- Basic maintenance
- Interior and exterior cleaning
- Polishing surfaces
- Watering plants
- Cleaning bathrooms
- Deep cleaning expertise
- Inventory control
- Ceiling fan cleaning
- Kitchen sanitizing
- Hospitality background
- Product knowledge
- Interior window washing
- Safe cleaning with chemicals
- Window washing
Timeline
Certified Nursing Assistant
Encode Nursing and rehabilitation
08.2025 - 01.2026
Certified Nursing Assistant
Village Springs Nursing Assistant
11.2024 - 08.2025
Certified Nursing Assistant
Belvedere Nursing Home
03.2022 - 11.2024
Janitorial Lead
Pritchard Janitorial
06.2021 - 12.2024
Sanitation Worker
Tyson
03.2020 - 12.2020
Crew Manager
Crayton's BBQ
05.2018 - 02.2020
Housekeeper
Holiday Inn Express Hotel
07.2017 - 10.2017
Housekeeper
Happy Valley Nursing Home
05.2016 - 07.2016
Cashier
Murphy USA Gas Station
01.2016 - 05.2016
Sales Representative
SYKES
10.2015 - 11.2015
Class B Operator
Pactiv
07.2012 - 10.2014
Deli Worker
Wal-Mart Supercenter
07.2011 - 07.2012
Crew Member
McDonald's Restaurant
11.2010 - 03.2011
GED